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6 Organizational Culture Change Strategies

Organizational Talent Consulting

Southwest Airlines operates within an industry routinely made fun of for its poor customer service; however, it is known for the opposite. Check out this Zappos organizational culture video: [link] Keeping culture strong becomes more challenging as the organization grows.

Culture 76
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To Change Your Strategy, First Change How You Think

Harvard Business

The airline industry is a cautionary tale of what happens when companies emulate new business models without bringing over the associated mental models. For over 40 years, Southwest Airlines has been a disruptive force in the airline industry, creating an entirely new category and a record 43 consecutive years of profitability.

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Pepsi, United, and the Speed of Corporate Shame

Harvard Business

United Airlines has leapt into a brand disaster of mythic proportions. Around the world, people watched a video of the bloodied man being dragged down the aisle. Around the world, people watched a video of the bloodied man being dragged down the aisle. Three themes seem critical. Many knew the ad was tone-deaf.

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Holier than Thou: Why Should Anyone Believe the US, Ukraine, or Russia? What is the US Attempting to Hide?

MishTalk

Challenge From Russia Please consider Russia Challenges Accusations that Ukraine Rebels Shot Down Airliner. Russia''s Defence Ministry on Monday challenged accusations pro-Russian rebels were to blame for shooting down a Malaysian airliner and asked the United States to produce satellite images to support its assertions.

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"No Perry Mason Moment": US Intelligence Admits "No Direct Evidence Linking Russia to MH17"

MishTalk

intelligence officials said Tuesday that Russia was responsible for "creating the conditions" that led to the shooting down of Malaysia Airlines Flight 17, but they offered no evidence of direct Russian government involvement. Officials: No Evidence Of Direct Russian Link To Malaysia Plane Crash. Senior U.S.

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How the NSA Hacked Google and Yahoo! - Part Two - Man in the Middle - "Flying Pigs", "Hush Puppy"

MishTalk

The Brazilian television show "Fantastico" exposed an NSA training presentation that discusses how the agency runs man-in-the-middle attacks on the Internet. The name of Petrobras appears on several slides, as the training goes deeper in explaining how date from the target companies is monitored. Results - what do we find?”

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Your Strategy Has to Be Flexible — But So Does Your Execution

Harvard Business

A famous example is YouTube, which began as a video dating site back in 2005. The site failed to gain traction so the founders, leveraging what they learned while building the original platform, launched another version of the website focusing on sharing videos online, with significantly more success. Tyranny of intermediate goals.