Agile Operations Strategy Travel 
Tom Spencer
OCTOBER 6, 2018
So with customers expecting more personalized, agile, and on-demand delivery, insurers are now racing to keep pace and deliver more relevant solutions for a changing user landscape. What’s more, the digital revolution is demanding internal changes to drive digital transformation within the organization and operate in more cost-effective ways.
Harvard Business
MAY 18, 2018
In this environment, change agility needs to be part of the new organization’s and leaders’ DNA. Successful change-agile leaders at all levels in the organization respond to changes in the business environment by seizing opportunities, including throwing out old models and developing new ways of doing business.
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Harvard Business
JULY 27, 2016
While others have written about how to design exponential strategies and organizations, I want to focus here on how to create an exponential mindset. Unless you are conscious and diligent, you can end up with a strategy that looks digital (i.e. uses digital technology) but doesn’t actually operate digitally (i.e.
Harvard Business
FEBRUARY 2, 2018
Digital natives have already disrupted industries such as media, publishing, travel, music, and photography. It would be very hard for Amazon or Google to guarantee customer outcomes and take risks with businesses whose operations they know little about. Ford or Tesla? The Challenges for Industrial Giants. Not, really.
Harvard Business
APRIL 28, 2016
They’ve redesigned their core processes in the area of procurement (online shopping), talent acquisition (marketplaces), collaboration (social networking), market research (peer reviews), finance (mobile payments) and travel (room and ride sharing). Have you reinvented your core processes to the same degree?
Harvard Business
JULY 2, 2018
Agile — the management approach that relies on small, entrepreneurial, close-to-the-customer teams — has a reputation that reflects its rapid adoption in software development. Experienced operators in the field have better knowledge and more current information than remote dictators or their mercenary agents do.
Harvard Business
SEPTEMBER 8, 2017
These efforts have enabled operational efficiencies, cost reductions, and greater agility, preparing companies for the next phase of digital transformation: driving growth. This is a break from the traditional paths of finance, sales, and operations to the top spot. Up : CMOs are promoted into new roles.
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