People Business Psychology
NOVEMBER 21, 2018
Having worked in the luxury-segment hotel industry, I subscribe to the idea that leaders have a strong influence of how, and how well, the workforce operates – especially in the hotel industry. Working in a 4 or 5-star hotel is hard work. And that is just about 100% of the workforce in any hotel establishment.
Tom Spencer
JUNE 9, 2018
It is cliché to talk of Airbnb as the hotel company with no properties, or Uber as the taxi company with no cars. In 2018, marketplace platforms – products or services that mediate transactions in other products and/or services between two or more groups – are ubiquitous in many industries. One step at a time?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Organizational Talent Consulting
JULY 24, 2023
The following are three proven strategies leaders can use to help employees overcome a fear of failure: Game Theory: Game theory can be used in a safe environment without the harmful consequences of the real world to teach employees about failure as learning. Benchmarking in the process of creating a culture of innovation in hotel companies.
Harvard Business
NOVEMBER 12, 2018
A new study out by Spencer Stuart shows an insane number of chief marketing officers who’ve been fired during 2018. I served as CMO for Deloitte Consulting and then Starwood Hotels & Resorts, and when I have coached executive teams through transformations, I’ve seen many teams at an impasse with their CMO.
Harvard Business
AUGUST 8, 2017
Tesla just delivered its first Model 3, the affordable model that he envisioned in his “secret” strategy some 11 years ago. However, Tesla recently said that its gross margins on the Model 3 could hit 25% in 2018, which is comparable to the Model S and X and nearly twice as high as gross margins from Ford and GM.
Harvard Business
FEBRUARY 16, 2018
On the one hand, you have Prime Minister Modi declaring at the 2018 World Economic Forum that India’s economy, already the fifth largest in the world, will double to $5 trillion by 2025. India has been increasing its spending on infrastructure such as airports, new cities, hotels, ports, roads, bridges, hospitals, and power plants.
Harvard Business
SEPTEMBER 1, 2017
Our company, Frontier Strategy Group, recently polled 20 Latin America general managers about Venezuela’s contributions to their regional revenues. Moreover, mismanagement of the state-owned oil company PDVSA led to additional oil production cuts, leaving foreign reserves dwindling. Exodus of Multinationals.
Expert insights. Personalized for you.
52 
Let's personalize your content