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The Importance of Hospitable Leadership in Hospitality

People Business Psychology

Having worked in the luxury-segment hotel industry, I subscribe to the idea that leaders have a strong influence of how, and how well, the workforce operates – especially in the hotel industry. Working in a 4 or 5-star hotel is hard work. And that is just about 100% of the workforce in any hotel establishment.

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3 Steps to Cultivate an Innovation Culture

Organizational Talent Consulting

Benchmarking in the process of creating a culture of innovation in hotel companies. Life-changing leadership habits: 10 Proven principles that will elevate people, profit, and purpose. Organizational Talent Consulting. Gierczak-Korzeniowska, B., & & Gołembski, G. Economics and Business Review, 3 (17) (2), 101-113. Hjeltnes, A.,

Culture 52
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Building a successful platform business

Tom Spencer

It is cliché to talk of Airbnb as the hotel company with no properties, or Uber as the taxi company with no cars. In 2018, marketplace platforms – products or services that mediate transactions in other products and/or services between two or more groups – are ubiquitous in many industries.

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The New Pressures Facing CMOs and How to Overcome Them

Harvard Business

A new study out by Spencer Stuart shows an insane number of chief marketing officers who’ve been fired during 2018. I served as CMO for Deloitte Consulting and then Starwood Hotels & Resorts, and when I have coached executive teams through transformations, I’ve seen many teams at an impasse with their CMO.

How To 37
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Tesla Shows How Traditional Business Metrics Are Outdated

Harvard Business

However, Tesla recently said that its gross margins on the Model 3 could hit 25% in 2018, which is comparable to the Model S and X and nearly twice as high as gross margins from Ford and GM. Are people who use budget hotels folks we can add to the addressable market? more units than Tesla.

Metrics 28
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3 Reasons Global Firms Should Keep Investing in India

Harvard Business

On the one hand, you have Prime Minister Modi declaring at the 2018 World Economic Forum that India’s economy, already the fifth largest in the world, will double to $5 trillion by 2025. India has been increasing its spending on infrastructure such as airports, new cities, hotels, ports, roads, bridges, hospitals, and power plants.

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When Should Multinationals Move Back into Venezuela?

Harvard Business

Spain alone has an estimated 5 billion euros at stake, from investments made from 1993 to 2017 by 100 different companies in sectors ranging from banking and insurance to telecom, construction, oil and gas, renewable energy, hotels, clothing, and food and beverage. Some Companies Are Willing to Take the Risk.