Remove 2017 Remove Development Remove Metrics Remove Sales
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Does Effective Leadership Really Matter?

Organizational Talent Consulting

While working with a large Forbes Top 25 Private Company, we quantified the value of leadership using internal key business metrics and various cognitive and behavioral leader assessments. Here are five more proven ways that effective leadership impacts individuals, teams, and organizations. Journal of Applied Psychology, 93(6), 1438-1446.

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It’s Time to Tie Executive Compensation to Sustainability

Harvard Business

Many of them responded by including quality metrics in their compensation incentives. As any compensation consultant will tell you, comp plans can address only so many metrics. So for a compensation committee to justify a new metric, it needs to have a strong business case.

Metrics 41
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Purchasing Managers Have a Lead Role to Play in Cyber Defense

Harvard Business

firms in 2017 were launched through the IT systems of suppliers or other third parties such as contractors, up from less than one-quarter of attacks in 2010. Other firms, including Starwood and Hilton Hotels, lost customer data when their common point-of-sale system (Oracle’s Micros platform) was compromised. They should be.

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What Creativity in Marketing Looks Like Today

Harvard Business

Customers today are not just consumers; they are also creators, developing content and ideas — and encountering challenges — right along with you. Brocade, a data and network solutions provider, created a “customer first” program by identifying their top 200 customers, who account for 80% of their sales.

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Nearly Half of Companies Say They Don’t Have the Digital Skills They Need

Harvard Business

In PwC’s 2017 Global Digital IQ Survey, 52% rated their digital IQ as strong. Jump ahead to 2017, and that same metric is just 18%. Information that used to be siloed between email, social, point of sale, and other platforms can now be consolidated, allowing employees to make smarter decisions. Insight Center.

Company 41
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Has Google Finally Proven That Online Ads Cause Offline Purchases?

Harvard Business

Last week Google announced that , in an effort to bridge the “online ad–offline purchase” gap, it will begin to connect online ad exposure to brick-and-mortar sales. Census Bureau shows that in the first quarter of 2017 most purchases happened offline. Insight Center. Putting Data to Work. Sponsored by Accenture.

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Why CRM Projects Fail and How to Make Them More Successful

Harvard Business

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. Front-line sales professionals and managers rarely find the majority of these capabilities useful in winning more business for the company. And the sales team — well, they mostly hated it. The result?

Sales 44