2016 Benchmarking Marketing Operations 
BCG
OCTOBER 10, 2016
Report Monday, October 10, 2016. So it seems reasonable to assume that telecom operators, too, are reaping the rewards. It’s just the type of question that TeBIT, a benchmarking study jointly developed by ETIS–The Community for Telecom Professionals and The Boston Consulting Group, was created to answer.
BCG
DECEMBER 12, 2016
Report Monday, December 12, 2016. In fact, BCG’s most recent Corporate Banking Performance Benchmarking survey—of 300 corporate banking divisions around the world serving the small, midmarket, and large business segments—found a dramatic split between the best and the rest. Corporate banking is a tough business.
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BCG
SEPTEMBER 8, 2016
Article Thursday, September 08, 2016. In some emerging markets, more than half of the largest companies are family businesses. Yet, for decades, most of the research on family businesses has focused on benchmarks from developed markets. Emerging markets present a distinctive context for operating a family business.
Harvard Business
MAY 25, 2017
On November 9, 2016, the shareholders of Australia’s largest company, and the world’s tenth-largest bank , revolted. Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care.
Harvard Business
DECEMBER 6, 2016
Yet, when the marketing team suggested that Cabot become a certified B Corporation, I was skeptical. ” Benchmarking and Operational Cost Savings. “It helped us do things we couldn’t do ourselves, like creating benchmarking models and a template for our employee manual.” Our story is not unique.
Harvard Business
JULY 19, 2017
A 2014 study from Constellation Research quantified the accelerating rate of change in the enterprise by examining a simple benchmark — the entry and exit of U.S. Fundamentally, though, digital transformation is the result of enterprises seeking to adapt to the storm of new technology affecting markets and customers.
Harvard Business
DECEMBER 8, 2016
In its 2016 Employee Engagement Benchmark Study, the firm showed that companies that excel at customer experience have one-and-a-half times as many engaged employees as customer experience laggards do. Improving customer experience is often a top business priority, but what about employee experience?
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