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Digital Growth Depends More on Business Models than Technology

Harvard Business

For startups, 2009 was a good year. These include manufacturing, budgeting, planning, sales and marketing, and customer service. Forbes hailed it as a veritable case study “on how digital transformation leads to business value.” Yagi Studio/Getty Images.

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How to Quantify Sustainability’s Impact on Your Bottom Line

Harvard Business

We chose Brazil’s beef industry as the location of our case study , both for the size and complexity of the industry and for its impact on the planet. Nonetheless, the case study demonstrates that measuring the value of sustainable business can be done, and that sustainable business itself can be cost-effective.

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The Right Way to Spend Your Innovation Budget

Harvard Business

We’ve come to these conclusions after completing case study analyses of a range of companies, including Nokia, Kodak, Borders, Amazon, Apple, and Xerox. Apple kept 30% of the sales made by outside developers. Nokia launched the OVI Store globally in May 2009.

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How WD-40 Created a Learning-Obsessed Company Culture

Harvard Business

” Fast forward to today: WD-40 now sells its products in 176 countries, sales in Europe alone are bigger than the company’s total sales when Ridge took over, and it has launched a collection of new brands and products. It’s free, but you do have to enter your email address to get the case study.

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Delivering an Unforgettable Customer Experience - Think customers.

1 to 1

Sales Effectiveness. 1to1 Case in Point. Sales Effectiveness. Sales & Marketing Effectiveness. In some cases, delivering an exceptional customer experience is a matter of recognizing a customer by name or personalizing the experience in some other way based on information thats available about that customer.

Media 51
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Better Data Analysis; Improved Business Performance - Think.

1 to 1

Sales Effectiveness. 1to1 Case in Point. Sales Effectiveness. Sales & Marketing Effectiveness. Sales Effectiveness. Customer Experience. Customer Loyalty. Customer Service. Customer Strategy. Data Analytics. Emerging Trends. Employee Engagement. Executive Profiles. Social Media. Voice Of The Customer. White Papers.

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Putting the 'Customer' in 'Service Optimization' - Think customers.

1 to 1

Sales Effectiveness. 1to1 Case in Point. Sales Effectiveness. Sales & Marketing Effectiveness. Sales Effectiveness. Customer Experience. Customer Loyalty. Customer Service. Customer Strategy. Data Analytics. Emerging Trends. Employee Engagement. Executive Profiles. Social Media. Voice Of The Customer. White Papers.

Media 37