article thumbnail

Conversation with North Highland

Tom Spencer

Founded in 1992, North Highland is an employee-owned global management consulting firm that has been named as a Best Firm to Work For every year since 2007 by Consulting Magazine. Tom: What is the firm’s travel model? Please read the edited transcript of my communication with Jennifer and Cheryl below.

Travel 60
article thumbnail

Brews, News and Booz & Company: Interview and Culture Insights

Management Consulted

After he graduated from Northwestern University (Chicago, IL), he developed the idea that companies would become more successful if they called on someone outside of their organization to offer expert, unbiased advice. This idea became a theory, and he developed a practice. How did he think up such a career? Organization and Change.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Job Hub: Airbnb Jobs and Culture

Management Consulted

They sought to create this type of connection experience for people everywhere when they traveled, and the idea for the bigger Airbnb was born. Airbnb’s history can be traced back to 2007, when founders Brian Chesky and Joe Gebbia created the initial concept during an Industrial Design Conference in San Francisco, California.

Culture 100
article thumbnail

OC&C Strategy Consultants Interview and Culture

Management Consulted

Seeing an opportunity to gain greater access to the American market, OC&C merged with the Callidon Group (based in Boston) in June 2007. Like the practice areas, OC&C Strategy Consultants have developed their personal strategy around smaller focus areas but promising big results. Business Unit Strategy. Strategy Realization.

article thumbnail

What the Best Transformational Leaders Do

Harvard Business

The list includes a health care company that was once near bankruptcy (DaVita), a software firm whose stock price stagnated for a decade (Microsoft), a travel website that faced overwhelming competition (Priceline), a food giant that seemed to lose its focus (Danone), and a steel company that faced new pressure from lower-cost rivals (ThyssenKrupp).

article thumbnail

How to Improve the Engagement and Retention of Young Hourly Workers

Harvard Business

HMSHost , the largest provider of food and beverage services for travelers in North America, piloted its Engagement Training Program to help frontline managers provide authentic recognition to its employees, listen and solve problems, and deliver specific, actionable feedback to their teams. Offer professional-development opportunities.

Survey 29
article thumbnail

ZS Associates Firm Profile

Management Consulted

In the 90s, ZS evolved by developing a new sales force effectiveness and productivity framework, data warehouses for clients, as well as a range of analytical services, data-handling capabilities, and rigorous analytics to the marketing research function. Travel & Transportation. Software Development. What does this mean?