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3 Attributes of a Strong and Practical Crisis Management Governance Model

Melissa Agnes

Note: The following is an excerpt taken from my new book, Crisis Ready–Building an Invincible Brand in an Uncertain World , which is available for purchase on Amazon. The importance of solid and practical crisis management governance model. This is the team responsible for the organization’s crisis management and response.

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Three Steps to Successful Crisis Communication

Melissa Agnes

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Subsidiary brands.

Media 77
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Your Guide for Data Breach Crisis Communication

Melissa Agnes

And you don’t need to be a major brand or organization to have this risk threaten your very livelihood. How to minimize the risk of a data breach crisis. Does your organization communicate confidential information and trade secrets via email? Do you and your employees use smart phones and tablets? Tweet this!).

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Wrap Up Post from Issues Management Workshop at #CPRS2014

Melissa Agnes

Sometimes an issue will stir up on a different platform or without the use of hashtags and you may not always be the first to hear about it. Identifying the trigger points that indicate that an issue needs to be escalated to the crisis team. An issue is an issue and a crisis is a crisis. It doesn’t.

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Hashtag Brandjack Campaigns – Lessons From #AskChevron

Melissa Agnes

Twitter is far too valuable a communications channel for organizations (with common sense) to leave it. There are different levels of issues, ending with an issue that needs to be escalated to the crisis team. Hashtag campaigns are risky business, which is why I recently wrote a post on how to launch a successful hashtag campaign.

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Companies Fare Worse When the Press Exposes Their Problems Before They Do

Harvard Business

If management is aware of a problem, its moral duty is to communicate openly and honestly to all stakeholders involved. In practice, however, organizations are reluctant to communicate as long as an issue is internal in nature and the extent of the crisis seems limited. How should companies handle a crisis differently?

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What does the future of cryptocurrency and NFTs look like in the financial space?

1 to 1

According to Pew Research 86% of Americans said they have heard a little about crypto currencies, but only 16% said they personally have invested in, traded, or used one. Digital assets—tokens or any kind of data stored on a blockchain, such as images, audio, videos, and other files—are everywhere. Users are ready and eager to adapt.