article thumbnail

Using IoT Data to Understand How Your Products Perform

Harvard Business

Since 2011, General Electric has publicly stated it would spend more than $1 billion on developing sensors, wireless devices, and related software to install on its aircraft engines, power turbines, locomotive trains and other machinery. What’s more, that percentage generally goes down the lower the price of a product.

article thumbnail

Meet "OSHbot" Lowes New Store Helper; Goodbye Retail Associates, Hello Robots

MishTalk

Advances in sensors, wireless networking, voice recognition and design prototyping are enabling us to build the smart retail robots that can autonomously navigate through stores, help communicate with customers to understand what they need and locate it quickly. OSHbot incorporates the latest of these advanced technologies.

Retail 78
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Thinking lifetime (don't break the chain)

Seth Godin Blog

Make the sale, cut your costs, move on. That means that unhappy news spreads far and fast (and that remarkable products and services need lower ad budgets). When a customer shows up at their website then, searching for a new feature like eprinting or getting their wireless to work, it''s both an opportunity and warning sign.

article thumbnail

Even Life-Saving Innovations Don’t Sell Themselves

Harvard Business

Most businesses wouldn’t survive without driving demand for their products or services, either through marketing and advertising or through involving users so deeply in the design of the product that word of mouth spurs adoption. Develop and fund a sales and marketing capability from the outset.

article thumbnail

6 Digital Trends Are Poised to Transform How We Work - SPONSOR CONTENT FROM DXC TECHNOLOGY

Harvard Business

Artificial intelligence (AI) is already in use throughout the web and increasingly within the enterprise, handling everything from initial call screening for sales prospects to scheduling. Workers will always look for tools, processes, and approaches to improve efficiency and productivity. Artificial intelligence. Augmentation.

Trends 31
article thumbnail

How to Know Which Digital Trends Are Worth Chasing

Harvard Business

In the online realm, Amazon’s experiment with its Echo wireless speaker technology – also known as Alexa – has the potential to turn the cumbersome online checkout process on its head. The products are shipped directly to customers’ homes, where they can browse and purchase what they like.

Trends 35
article thumbnail

What Does Whole Foods Get from Amazon? Alexa, for Starters

Harvard Business

Buying groceries sight unseen from Alexa might not sound immediately appealing — but Whole Foods’s brand engenders trust in the products it sells. For all its troubles, Whole Foods still delivers higher returns on assets and sales than Amazon does.). If you are Whole Foods, you want to own Alexa.