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Empowering Small Business Growth Through Consulting

Business Consulting Agency

Consultants offer expertise in developing comprehensive marketing strategies, including digital marketing, social media management, content creation, and customer engagement initiatives. They help businesses build compelling brand identities, target the right audience, and leverage marketing channels for maximum impact and ROI.

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Elevate Employee Engagement: 5 Critical Leadership Skills

Rick Conlow

Seldom does a day go by without another story in the media about a leader–in government, religion, or business–that bites the dust because of an ethical or behavioral failure. Unengaged employees are less productive and lose companies billions of dollars in lost sales, poor customer service and inferior quality.

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7 Key Decisions for Starting Your Consulting or Coaching Business Right

Consulting Matters

The easiest way to know the difference between these two models is who will be paying you - the organization or the individual and the expected ROI. How you keep fear from controlling your destiny is not overcoming it or getting rid of it, but how you engage it compassionately and productively. Are you open to going slow to go fast?

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5 Ways to Transform the Employee Experience and Retention

Rick Conlow

Seldom does a day go by without another story in the media about a leader–in government, religion or business–that bites the dust because of an ethical or behavioral failure. Unengaged employees are less productive and lose companies billions of dollars in lost sales, poor customer service and inferior quality.

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These 4 CX and EX trends should set your 2023 priorities

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What’s different about 2023 is that brands will face the unprecedented challenge of meeting these growing demands amid an ongoing war for talent and mounting cost pressures. Know what it takes to retain top talent. As the war for talent wages on, contact centers will need go to new lengths to attract a high-quality workforce.

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Customers are your ‘ace in the hole’ during uncertain times

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Locking in valuable customer relationships is a strategic capability that allows firms to stay extremely close to customers to gain valuable insight on where to make incremental investments that will generate ROI quickly and improve the experience. Don’t throw new products and services at customers without a clear need.

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7 Key Decisions for Starting Your Consulting or Coaching Business Right

Consulting Matters

The easiest way to know the difference between these two models is who will be paying you - the organization or the individual and the expected ROI. How you keep fear from controlling your destiny is not overcoming it or getting rid of it, but how you engage it compassionately and productively. Decision #5: Create Your Mindset.