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Issue Management: The Importance Of Choosing Your Lens

Melissa Agnes

As I frequently share on stage , one of the secrets to being crisis ready is to choose your lens. The lens through which you choose to see a negative situation directly impacts the actions you take in response to that situation, which directly impacts the results that that situation has on your brand.

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Organization Design for Diversity, Equity, and Inclusion

Kates Kesler

That even when they are physically present, they are facing the barriers of “dialing in” – not always actively included, overly mindful of how much they talk, not always heard, and sometimes feeling just outside the important conversation. They are starting to address issues of power. Who makes decisions and controls budget?

Talent 86
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Case Interview Foundations: 6 Types of Case Interviews

Management Consulted

Once you have been requested to come for an interview it won’t be just to discuss your GPA, background, or experience – that ends up being important, but only later. In their purest form, brainteasers are uncommon in management consulting interviews , but we include them for 2 reasons. in one year?

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Getting Buyer’s Journey Mapping Back On Track

Prudent Pedal

We’ve managed to ruin the critical, powerful mapping of the buyer’s journey. Buyer’s journey mapping has grown in importance for professional services firms as more firm solutions have become productized. Understand Why Clients Choose to Buy Help. If you have not read it, read David Maister’s How Clients Choose.

B2B 52
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How CEOs Can Put Gender Balance on the Agenda at Their Companies

Harvard Business

As a CEO, do you personally understand why it’s such an important issue — for your workforce and for your customers? That’s why you as the CEO need to be well versed at explaining why you think gender balance in your organization is so important. Do you have a recruitment, retention, or promotion issue?

Company 28
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Health Care Is an Investment, and the U.S. Should Start Treating It Like One

Harvard Business

Patients also frequently lack the information and ability to evaluate whether or not low value studies should be performed, and to hold their physicians accountable for choosing to provide low-value care. But affordability and timing is another critical issue that stymies investment in high-value care.

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The Economics of Why Companies Don’t Fix Their Toxic Cultures

Harvard Business

When viewed through this economic lens, the question becomes: If misconduct risk is bad for firms, why don’t they invest in cultural capital and reduce the risk themselves? Principal-agent problems occur when the incentives of employees don’t align with the broader interests of management or shareholders. Adverse selection.

Culture 41