Insurance Metrics Productivity Sales 
Harvard Business
SEPTEMBER 21, 2016
Think hard before blindly committing to another sales pitch. Looking at one metric for gauging customer advocacy, the Net Promoter Score, promoters are worth nearly three to seven times more in lifetime value than detractors, depending on the market. You have earned the right to ask them for another sale. Not so fast.
Tom Spencer
MAY 18, 2019
Well, asset managers aim to understand client investment objectives and invest client funds in a variety of financial products and asset classes. Retail asset managers will offer a variety of products including mutual funds, index funds and specialized pools. What does this mean exactly? Asset Management Business Model.
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Rick Conlow
MAY 17, 2023
Starbucks offers its employees comprehensive benefits, including health insurance and stock options, as well as opportunities for professional development. Set goals and metrics: After your assessment, with an open mind review your strengths and weaknesse.
Tom Spencer
JULY 16, 2015
It can help to assess the business situation in the context of entering a new market, M&A, product development, and starting a new business. For example, a doctor may prescribe medicine, paid for by an insurance company, and used by the patient. What products and services do they offer? Customer Segmentation.
Harvard Business
JULY 19, 2016
For example, Allstate Business Insurance, a division of Allstate Insurance, used the tools to develop a virtual assistant known as ABIe (pronounced “Abby”) to answer questions from its 12,000 agents. Enter ABIe (shorthand for the Allstate Business Insurance Expert), which my firm helped develop.
Harvard Business
JUNE 13, 2016
Sales positions can be incentivized by activities like calls on doctors and meeting regional sales targets. As the Los Angeles Times recently reported , Purdue doubled its sales force when the drug launched. “Higher doses did mean more money for Purdue and its sales reps,” write Los Angeles Times reporters.
Harvard Business
NOVEMBER 14, 2016
They undermine productivity and account for more than 85% of health care costs — a big reason premiums for employer-sponsored health care have increased by 123% since 2000 while wages have increased by only 43%. One example is Omada Health , which modeled its product after the landmark Diabetes Prevention Program study.
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