Ethics Meeting Policies Sales 
Harvard Business
MARCH 24, 2017
The onus for ethical behavior falls first to the employee. Here are five questions to ask: Do your company’s incentives match its policies? Most companies talk a good ethics game and even make their goals public. At first glance, this policy looks reasonable. But it is the employee incentives that really matter.
Harvard Business
DECEMBER 16, 2016
Most companies have ethics and compliance policies that get reviewed and signed annually by all employees. “Employees are charged with conducting their business affairs in accordance with the highest ethical standards,” reads one such example. ” Of course, that policy comes directly from Enron. .”
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Harvard Business
MARCH 13, 2017
Supreme Court, once said , “Ethics is knowing the difference between what you have the right to do and what is right to do.” While the benefits are clearly far-reaching and potentially game changing, there are ethical questions to consider. For sales and business development, this is an invaluable tool.
Tom Spencer
MARCH 21, 2020
Successful startups grow by building a product or service that meets the needs of customers. It is very easy to state company policy and say sorry we can’t help. You do not have a consistent policy or do not educate employees well. Operate in good faith: Your relationship with your customer does not stop at the point of sale.
Tom Spencer
MARCH 21, 2020
Successful startups grow by building a product or service that meets the needs of customers. It is very easy to state company policy and say sorry we can’t help. You do not have a consistent policy or do not educate employees well. Operate in good faith: Your relationship with your customer does not stop at the point of sale.
Rick Conlow
JULY 2, 2023
Customer dissatisfaction: Disengaged employees are less likely to provide excellent customer service or go the extra mile to meet customer needs. You achieve this with a positive intent through regular team meetings, feedback sessions, performance discussions, company update sessions, and an open-door policy.
Consulting and Organizational Management
APRIL 14, 2013
Years ago, I remember going out on sales calls with one of the partners in our consulting firm, Marv Weisbord. « Previous Next » Meet this Blog’s Co-Hosts Carter McNamara of Authenticity Consulting, LLC, provides organization development and consultant training services, and is developer of the Free Management Library.
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