Management Consulted
DECEMBER 6, 2015
One example is when the New York School’s system hired them to boost the efficiency of their school bus network, which they did, saving the city $12M. This Firm Profile started as an email from Sean, asking if we could write on Alvarez & Marsal, “The Turnaround Guys”. Turnaround and Restructuring. Practice Areas.
Progressus
NOVEMBER 10, 2023
CSFs can literally be anything — whether it’s improving customer satisfaction, increasing revenue, reducing operating costs, or something specific to a particular project or deliverable – making them somewhat difficult to identify – let alone define in concrete terms. Are project operations, sales, customer service, etc.
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Tom Spencer
DECEMBER 2, 2017
Turnarounds. In an apparent attempt to stop McKinsey poaching key talent, AlixPartners sued its former employees (Eric Thompson, managing director of AlixPartners’ Hong Kong office, and Ivo Naumann, head of its Shanghai branch) on claims that they misappropriated trade secrets before they left the firm’s Asian operations.
Harvard Business
MAY 25, 2016
This includes all non-quota-carrying roles in the organization: customer-facing support, sales operations and administration, and sales management. Sales efficiency can benefits from high levels of support in two ways. We found that the levels of operations and administrative support are what matters most.
SkillQuo
AUGUST 16, 2017
A Modern Market for High-level Temporary Positions: ‘Supertemps’ Businesses need hard-hitting, impactful individuals who can quickly and efficiently solve an urgent business need in the short-term, the void is filled by those who offer high-quality, C-level services on a temporary, when needed, service basis.
1 to 1
AUGUST 18, 2021
With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime.
1 to 1
JUNE 1, 2021
It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. Streamlining Efficiency. Robotic process automation, or RPA, which uses automated tools and software to complete repetitive and simple manual tasks, is quickly gaining popularity in both front and back offices.
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