Remove Efficiency Remove Operations Remove Sales Remove Turnaround
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In the Best Sales Teams, About Half of the People Are in Support Roles

Harvard Business

Sales reps are most effective when they have the right amount of support staff, but exactly how much support staff does a company need, and how should it be structured? Call it a Goldilocks quandary: Too little support, and your sales people can’t do their jobs well; too much, and you’re wasting money.

Sales 39
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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

CSFs can literally be anything — whether it’s improving customer satisfaction, increasing revenue, reducing operating costs, or something specific to a particular project or deliverable – making them somewhat difficult to identify – let alone define in concrete terms. Are project operations, sales, customer service, etc.

Agile 52
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5 retail strategies that are here to stay

1 to 1

With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime.

Retail 26
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Executives on Demand: What are part-time CEOs and why does every business need one?

SkillQuo

A Modern Market for High-level Temporary Positions: ‘Supertemps’ Businesses need hard-hitting, impactful individuals who can quickly and efficiently solve an urgent business need in the short-term, the void is filled by those who offer high-quality, C-level services on a temporary, when needed, service basis.

SMB 60
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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

1 to 1

It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. Streamlining Efficiency. And RPA can help employees across the board in an organization: customer care, sales, finance, HR, supply chain, IT, and procurement. Most likely, the answer is: both.

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Why the Insurance Industry Can’t Risk Overlooking Artificial Intelligence - SPONSOR CONTENT FROM COGNIZANT

Harvard Business

Improved operational efficiency: AI-based needs analysis systems allow insurers to not only improve their probability of lead-to-quote conversion but also re­duce turnaround time conversions. Assess readiness. Start small.

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The First Step to Fixing U.S. Manufacturing

Harvard Business

These returns were sustained by improvements in both profit margins and sales growth, and they were notably higher than those posted by large manufacturers headquartered in Western Europe, South Korea, Japan, and China. These costs are significantly higher for U.S. But the future trajectory of U.S.