Efficiency Operations Productivity Turnaround 
Progressus
NOVEMBER 10, 2023
Technology combined with data is a matter of life and death for professional services firms where the “product” is a combination of insights and expertise. Are project operations, sales, customer service, etc. How often do you release new products/services? Read on to learn more. Are compliance/governance rules working?
Tom Spencer
DECEMBER 2, 2017
Turnarounds. In an apparent attempt to stop McKinsey poaching key talent, AlixPartners sued its former employees (Eric Thompson, managing director of AlixPartners’ Hong Kong office, and Ivo Naumann, head of its Shanghai branch) on claims that they misappropriated trade secrets before they left the firm’s Asian operations.
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Harvard Business
MAY 25, 2016
But get it just right and your sales efforts can drive productivity and growth. This includes all non-quota-carrying roles in the organization: customer-facing support, sales operations and administration, and sales management. Sales efficiency can benefits from high levels of support in two ways.
1 to 1
AUGUST 18, 2021
The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy.
1 to 1
DECEMBER 7, 2021
Retailers will face customers supercharged by digital centricity who are fighting product shortages, higher prices, busy schedules, and holiday craziness. New products, data breaches, recalls, and inclement weather are just a few examples of the good, bad, and ugly of Black Friday shopping. Black Friday shopping is stressful.
1 to 1
JUNE 1, 2021
It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. Streamlining Efficiency. This results in faster resolutions for customers, better overall experiences, and increased productivity. In short, it’s helping brands work smarter, not harder.
Harvard Business
NOVEMBER 22, 2016
Potential benefits to the insurance industry include: Revenue expansion: The real-time learning and adaptive capabilities of AI provide a platform for insurers to explore new product lines, geographies, and customer segments, as well as quickly identify new avenues for revenue expansion. Start small.
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