1 to 1

DECEMBER 22, 2021

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Double this by the fact that our now remote work environment has increased the talent pool to a global level.

Strategy 26

Strategy Strategy Strategy& Talent 26

1 to 1

MARCH 28, 2022

As an on-demand model, it offers greater staffing flexibility; during periods of high-demand, companies can activate a talent pool of gig workers and scale back when the volume decreases. Companies can also recruit brand advocates or domain experts as gig workers, creating a highly informed and passionate service experience.

How To 52

How To Metrics Talent Policies 52

1 to 1

MARCH 30, 2021

The growing remote work culture has business leaders looking for the best talent not only in their locality but across continents. The rise of the open talent economy , remote work, and globalization has leveled the playing field: now you must decide which outsourcing option is right for you. What is onshoring? We begin right at home.

Sales 26

Sales Operations Talent Sports 26

Management Consulted

AUGUST 1, 2013

When seeking new talent, Oliver Wyman’s consulting team says they are looking for employees who are driven, risky, and innovative. Communications, Media, and Technology. Oliver Wyman actively recruits for internships at target schools, and interns are typically in their junior/penultimate year of university studies.

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Harvard Business

OCTOBER 11, 2016

Companies spend a lot of time and money building strong brands to win over customers—but they often fall short when it comes to strengthening their employer reputation to win talent. If companies can’t attract, engage, and retain the right talent, they’re unlikely to achieve their business objectives.

Talent 28

Talent Recruiting Recruitment Survey 28

Management Consulted

FEBRUARY 5, 2017

The office is incredibly diverse, with some of the best talent from 35+ countries and folks that speak 29 languages. In the New York office, the industries McKinsey caters to are financial services, health care services, advanced electronics, aerospace and defense, and TMT (technology, media and telecommunications). EY Consulting.

Consulting 157

Consulting Deloitte Bain McKinsey 157

Management Consulted

MAY 22, 2016

Archstone Consulting was founded and built on a different premise than more traditional players in the industry; namely, that being smaller allows the firm to deliver quality services more efficiently than the competition. The firm is small and internally loyal – poaching talent from one group to haul it over to another is frowned upon.

Interviews 100

Interviews Culture Consulting Case Interview 100

Management Consulted

APRIL 6, 2014

PwC’s incredible growth in the 90s drew media and regulatory attention because clients had the same company auditing and selling financial software management solutions – albeit through different branches of the firm, collaboration between practices was very high and PwC staff from both functions were on-site together.

PricewaterhouseCoopers 221

PricewaterhouseCoopers IBM GBS Case Interview Interviews 221

Harvard Business

OCTOBER 23, 2017

Apply Social Media Analytics to Identify Stakeholder Sentiment. They are also more likely than employees to comment on social media about changes a company is making, thus giving potentially vital insight into how they are responding. Deploying them now is critical to ensure success with data-driven change initiatives in the future.

Change Management 28

Change Management Data Company Management 28

Asamby Consulting

DECEMBER 15, 2021

2 Remote work opens up great possibilities for new talent We live in amazing times. Our service is far more complex to explain than other services like lead generation or paid media management. However, I must say I like the process and am happy to have great people around me for the ride. #2 Let me explain.

Consulting 52

Consulting Management Sales Operations 52

Harvard Business

SEPTEMBER 13, 2017

Our research has found that embedded sustainability drives financial performance through mediating factors such as innovation, operational efficiency, risk reduction, employee recruitment, engagement and retention, customer and supplier loyalty, competitive advantage, reduced cost of capital, and improved marketing and sales.

Methodologies 28

Methodologies How To Case Study Case Studies 28

Clarity Consultants

JULY 15, 2021

It’s efficient, mobile, and cost-effective. Whether it’s a forum, group on social media, or similar technology-based approach, they create opportunities for sharing, ensuring discussion remains a part of the learning experience. As time passed, many organizations discovered the power of virtual training.

Training 93

Training Training Tools Efficiency 93