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Do You Offer a Concierge Service?

Chad Barr

When was the last time you received the royal treatment? Moreover, don’t you love it when you are given the red-carpet experience? Of course you do. No matter what your product and service offerings are, you can easily incorporate this concept in your business and delight your clients.

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From Wearables To Telemedicine To Direct-To-Consumer Prescriptions, Here’s How Healthcare Is Becoming Consumer-Centric

SkillQuo

High deductible plans and new technologies are turning patients into savvy healthcare consumers, with higher expectations around service and experience. Over the past few years, industries from enterprise IT to financial services have become more consumer-centric. Direct Primary Care/Concierge Medicine. TABLE OF CONTENTS.

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The Year in Reflection

Chad Barr

What do you need to do in order to eliminate distractions and nonsense entering your mind next year? February: Offer a concierge / VIP service to your clients. What is the remarkable new offerings you will provide your clients next year? July: Bust down the myths that are holding you back.

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What Business Travelers Want Most From Loyalty Programs: Stealthy Luxury

The Crazy Lives of Consultants

I guess I sounded like a dick in my last post, torching “manufactured spend” and other stupidity while offering a rich white-guy toast. But they’ve had mixed success doing it, since they continue to pander to the wrong clientele with signing bonuses and airport terminal credit card hawkers. But I’m not going to backpedal.

Travel 71
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An Ex-Consultant’s Jump into the Start Up World

Management Consulted

He co-founded MobileSuites, an app that puts travel concierge services and hotel information at your fingertips, and which you can (and should) find and sign-up for here. Our first focus is just to have you tell us a little bit about your education, and why you decided to go into consulting in the first place.

Hotels 100
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How to Know Which Digital Trends Are Worth Chasing

Harvard Business

All too often, much-touted “revolutionary” innovations offer only incremental benefits at best; at worst, they are a costly distraction. So how will you recognize a true digital differentiator when you see it? What’s more, guests can seamlessly request other services (e.g., Elevating customer service.

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Marketers Need to Stop Focusing on Loyalty and Start Thinking About Relevance

Harvard Business

And these days, it could also mean that you’re giving up something priceless: your relevance. It was built in part on the notion that consumers will keep buying the same things from you if you have the right incentives. That’s because the “loyalty era” of marketing, as we’ve known it, is waning.