Harvard Business

JUNE 6, 2018

I just took my company through an acquisition and found that even the smallest operational change can have a significant negative impact on both employees and customers. While keeping CX top of mind throughout the whole M&A process is challenging, the benefits are undeniable: It keeps your most coveted customers and your team intact.

Operations 32

Operations Culture Deloitte Accenture 32

Consulting and Organizational Management

DECEMBER 2, 2012

The profession has become filled with niche players……executive coaching, team building, process improvement, change management, etc. After they had offered me the position but before I had accepted, I was sitting in the Senior Partner’s office informally chatting. Business Ethics, Culture and Performance. Librarys Blogs.

Organizational Development 73

Organizational Development Nonprofit Ethics Consulting 73

Harvard Business

JUNE 2, 2016

The opportunities for firms operating in this mode are potentially new forms of market development and user engagement. Managers operating in the community mode need to understand the challenges of maintaining, incentivizing, and capturing true value-added contributions from these communities.

Intellectual Property 28

Intellectual Property Tools Development Productivity 28

Harvard Business

OCTOBER 23, 2017

This data can then feed into a predictive model, helping us know with precision the actions that are going to accelerate adoption of a new practice, process, or behavior by a given employee group. However, when it comes to change, few track performance from project to project beyond knowing which ones met their goals.

Change Management 28

Change Management Data Company Management 28

Harvard Business

JUNE 8, 2017

HDP is a third-party administrator with expertise in the development and management of travel surgery programs, providing strategic and operational management of this program. An invitation-only request for information from ECEN leads to an extensive review of the system’s quality, outcomes, and patient satisfaction data.

Healthcare 28

Healthcare System Insurance Insurance 28

Asamby Consulting

AUGUST 30, 2022

Company Wiki As your organization grows, there is the need to make information available to the whole team. The need to share information across the organization At a certain size, you can't share all information personally. Because not everyone will interact on the regular basis with the owner of the information.

Company 52

Company How To Tools Process Improvement 52

Harvard Business

AUGUST 1, 2017

Use recommenders to make it easier to gain better insight into customers while they’re getting better information about you. In my experience, legacy managements too frequently misunderstand recommenders’ role in driving innovation and cultural change. Sponsored by DXC Technology. How the best companies get up to speed.

Engineering 28

Engineering Company Data Enterprise 28