Rick Conlow
DECEMBER 20, 2021
A nasty company culture and oppressive management behavior reduces employee performance and drives them away. Values and Culture Drive Employee Retention. Here is where to start, redefine or reignite your values and culture. People today want positive work cultures that make the world a nicer and safer place.
Rick Conlow
DECEMBER 6, 2022
A lack of engagement produces poorer productivity, morale, and overall business results. This means better customer service, sales, productivity, and profits. See this complimentary white paper: 5 Cultural Habits of Customer Driven Companies. Go here for Rick’s Superstar Leadership eBook.
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Rick Conlow
MARCH 29, 2021
In addition, 90% of CEOs say they need to improve productivity but few do anything different that will fix it. Instead they create a complacent, critical or combative work culture. See this complimentary Coaching for Results eBook. See this for Rick’s Superstar Leadership eBook. A Brief Story about Leadership.
Rick Conlow
MARCH 7, 2021
We can meet new people from different cultures with ease. Yet, it is not quite so easy to melt away the distrust and prejudice that sometimes accompanies cross-cultural interaction. Cultural norms. This added depth of perception and ingenuity in organizations improves customer service and productivity. For example.
Rick Conlow
NOVEMBER 26, 2022
Overall, are 240% more productive on key measures. To determine an eNPS score, employees are surveyed for their input and rating on a series of company culture related questions. Employees who believe that management is concerned about them as a whole person-not jus an employee-are more productive, more satisfied, more fulfilled.
Rick Conlow
JULY 11, 2023
For example, high employee disengagement equals: Poor morale More employee turnover Absenteeism Poor customer service Lower productivity Fewer sales Lack of employee loyalty Less profit. They see employees as a cost and a commodity not as valuable partners, these companies and their cultures lack integrity.
Rick Conlow
JANUARY 8, 2023
A strong customer service culture can’t be copied.” – Jerry Fritz. Stellar service should be non-negotiable, and merchants shouldn’t hide behind self-service tools and technology when it comes to knowing their products and taking care of their customers.” – Lauren Freedman. It happens by design.” – Clare Muscutt. “If
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