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Data Can Do for Change Management What It Did for Marketing

Harvard Business

Take the MIT Media Lab’s experiment to see whether it could estimate retail sales performance on “Black Friday,” the day following the US Thanksgiving holiday. Combining this with data on average spend per shopper enabled them to estimate a retailer’s sales , even before the company had recorded it themselves.

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Why you need a COO or operations manager

Asamby Consulting

Why you need a COO or Operations Manager. Many founders and CEOs ask us this question: Do I need an operations manager? How do I best structure the role of an COO or operations manager. What qualifications should an operations manager or COO have? COO or Operations Manager - What's the difference?

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Selling Your Competitive Advantages in Consulting

Tom Spencer

Any professional sales pitch should be based on reality. For example, you may have a competitive advantage in government change management, but since you are not in the government consulting practice, it is not relevant. a famous tech company, or a major bank). The sincere truth. This could be professionally disastrous.

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List of strategy consulting firms in Hong Kong

Tom Spencer

in Management Consulting. Value Partners Management Consulting. Accenture is a global management consulting, technology services and outsourcing company. Applied Value offers strategy, finance, and operations management services. Definitions. Helpful Links. List of strategy consulting firms in Hong Kong 2011.

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What You Can Do to Improve Ethics at Your Company

Harvard Business

But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? Companies can warp their own ethical climate by pushing too much change from the top, too quickly and too frequently.

Ethics 34
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A Tool to Map Your Next Digital Initiative

Harvard Business

We know that when IT projects fail, it is usually not because the technology didn’t work (although this can sometimes be the case), but because the changes required at an organizational and employee level weren’t managed effectively. They often have to be made before the new digital system is introduced. In a major U.K.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

HBS Executive Education brings you these articles about business management courtesy of Harvard Business School Working Knowledge. An outside-in perspective means that companies aim to creatively deliver something of value to customers, rather than focus simply on products and sales. How do they do it? Join the conversation.