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BTS Group Interviews and Culture

Management Consulted

BTS Group specializes in digital technology, leadership development, sales training, and assessments. However, the firm operates in five main practice areas: Assessments, Business Acumen, Leadership Development, Sales Training, and Strategy Execution. Leadership Development. Research & Development.

Groups 100
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Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

Oftentimes, the user experience developed by a company for its customers overlooks critical components of the underlying intents the customer wants resolved through their customer experience (CX),” says Ravi Bharadwaj, executive director of corporate strategy at TTEC.

Data 29
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Can Lean Manufacturing Put an End to Sweatshops?

Harvard Business

Producers in less-developed countries compete by keeping costs low. Over the last thirty years, the lean approach — developed by Japanese automakers — has permeated the manufacturing sector in developed countries, but is much less commonly used in the developing world. Locke of Brown University.

Apparel 29
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How to Excel at Both Strategy and Execution

Harvard Business

If you walk into a department store today, you are probably talking to a guy who is untrained; he was selling vacuum cleaners yesterday, and now he is in the apparel section. Developing a bold but executable strategy starts with making sure leaders have addressed the questions of “What are we great at?”

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The Five Pillars of Marketing Success

The Fearless Marketer

Random programs or services are generalized consulting, coaching or training programs. “I I offer management consulting and training to corporations.” Developing a focused strategy is the most complex and challenging of the Five Pillars. What is the Focused Goal for your marketing? Pillar Two: Focused Program or Service.

Marketing 110
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The Biggest Obstacles to Innovation in Large Companies

Harvard Business

The responses , from 270 corporate leaders in strategy, innovation, and research and development roles, were illuminating. Are they looking for ideas to streamline operations and serve customers better, or developing new business models around existing products? To be constructive, we also asked about the things that foster innovation.)

Company 47
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A Tool to Map Your Next Digital Initiative

Harvard Business

To develop a BDN, you work backwards, or right to left, from the agreed investment objectives and the expected benefits, and map the required changes to structures, processes, work practices, and how staff would need to work through to the new technology necessary to enable and sustain those changes. Insight Center. Sponsored by Accenture.

Tools 28