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BTS Group Interviews and Culture

Management Consulted

BTS Group specializes in digital technology, leadership development, sales training, and assessments. However, the firm operates in five main practice areas: Assessments, Business Acumen, Leadership Development, Sales Training, and Strategy Execution. Leadership Development. Business Acumen.

Groups 100
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Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

Oftentimes, the user experience developed by a company for its customers overlooks critical components of the underlying intents the customer wants resolved through their customer experience (CX),” says Ravi Bharadwaj, executive director of corporate strategy at TTEC.

Data 29
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The Biggest Obstacles to Innovation in Large Companies

Harvard Business

The responses , from 270 corporate leaders in strategy, innovation, and research and development roles, were illuminating. Are they looking for ideas to streamline operations and serve customers better, or developing new business models around existing products? To be constructive, we also asked about the things that foster innovation.)

Company 49
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An Agenda for the Future of Global Business

Harvard Business

In the developed world, we enjoy better medicines, connectivity, and mobility than most of us could have imagined even 20 years ago. Toward a New Leadership Agenda. The effects of technology on humans depends on how we choose to develop and use it. In emerging markets, billions of people have moved out of extreme poverty.

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How to Excel at Both Strategy and Execution

Harvard Business

For decades, we’ve often thought of leadership profiles in unique buckets—two popular varieties were the “visionaries”, who embrace strategy and think about amazing things to do, and the “operators”, who get stuff done. Adam Pretty/Getty Images. It just does not work.”