Harvard Business

MAY 15, 2018

If the supplier had used its 2016–2017 sales data, which showed greater demand for its products as a result of the boom in UK tourism, to predict future results and set next year’s strategy, it may have overestimated future performance and ended up with too much inventory, higher costs, and pressure to discount heavily to move product.

Operations 28

Operations Sales Analysis Tourism 28

Harvard Business

OCTOBER 1, 2014

The Science Team intentionally refrains from using the words “data” or “analytics,” as the team’s capabilities stretch far beyond these two disciplines: behavioral economists, psychologists, engineers, and change management experts work hand-in-hand with data scientists, mathematicians, and statisticians.

Insurance 28

Insurance Insurance Analysis Tools 28

Harvard Business

MARCH 13, 2017

Recent analysis by Bain found that the biggest biopharma value creators are category leaders, and those that combine their category leadership with portfolio focus within their categories deliver annual total shareholder returns more than twice those of companies that are diversified followers. But that drags down shareholder returns.

How To 36

How To Energy Operations Bain 36

Consulting and Organizational Management

DECEMBER 2, 2012

The profession has become filled with niche players……executive coaching, team building, process improvement, change management, etc. The problem with offering advice is that there are so many definitions of OD now. We now have expert solutions often in search of problems.

Organizational Development 73

Organizational Development Nonprofit Ethics Consulting 73

Harvard Business

JUNE 30, 2016

I stand by that analysis, but I realize that rather than tell publishers what they should do, I merely spelled out what won’t work. I also think my article gave Tronc’s management short shrift. Nobody ever says, “Gee, I just consumed some really enlightening content and it really change the way I think about things.”

Journal 28

Journal Talent Video Productivity 28

Harvard Business

AUGUST 31, 2018

My analysis of the women’s responses, including their career decisions and the support they received from their managers and organization, led me to identify four main ways they develop and advance toward their goals: They want power and influence. What were the critical events, and what lessons did they learn?

Management 34

Management Leadership Culture Development 34

Consulting and Organizational Management

FEBRUARY 12, 2013

Implementation Phase (Change Management Phase). The action planning phase is where the consultant and client, and ideally more employees in the organization, firm up their action plans for addressing the problem, with specific goals to be achieved, who will achieve them, and by when.

Consulting 67

Consulting Organizational Development Nonprofit Ethics 67

Harvard Business

JULY 19, 2016

.” When the company upgraded its commercial insurance line for small businesses a few years ago, the agents jammed internal call centers with questions about how the policies worked and how to set sales quotes. The cost of simply expanding the call centers was prohibitive. Don’t make your AI too lite.

Company 28

Company Knowledge Base Insurance Insurance 28

Harvard Business

AUGUST 7, 2017

My client found that every report she asked for, whether sales trends, customer satisfaction analyses, current budget run rates, or employee retention risk, all had some other data source that refuted it. The consistent data from each analysis allowed for more-confident priority setting. Be transparent about how you will make changes.

Data 39

Data Construction Recruiting Recruitment 39

Harvard Business

MAY 8, 2017

With these criteria in mind, our final list is as follows: Our analysis revealed characteristics shared by the winning firm’s leaders as well as common strategies they employed. They Use Culture Change to Drive Engagement. Because dual transformations typically take years, we used a 10-year time frame in our analysis.

Methodologies 43

Methodologies Culture Metrics Company 43