Tom Spencer

MARCH 21, 2020

The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. The customer feels cheated if some additional charge comes up on their credit card or if they are denied some discount or insurance claim which was very publicly advertised. Employees need to want to be helpful.

Banking 88

Banking Airlines Insurance Insurance 88

Tom Spencer

MARCH 21, 2020

The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. The customer feels cheated if some additional charge comes up on their credit card or if they are denied some discount or insurance claim which was very publicly advertised. Employees need to want to be helpful.

Banking 78

Banking Airlines Insurance Insurance 78

The Nonprofit Consultant

JANUARY 22, 2007

This is likely because these companies can and do advertise their giving to the general public. But, it's not without ethical questions. Before you accept sponsorship from that building development company for your job training program, have you checked on their labor practices or history of labor disputes?

Nonprofit 40

Nonprofit Ethics Advertising Retail 40

Harvard Business

MAY 29, 2018

On the other hand, there are also real philosophical, ethical, or at least policy decisions to be made on the value exchange between marketers and consumers when data is shared and used to optimize marketing experiences. The good news is that, as an industry, we are starting to see meaningful progress on both fronts.

Marketing 28

Marketing Data Ethics Policies 28

Harvard Business

JULY 31, 2018

Scaling to group settings can have an Orwellian feeling: Concerns about privacy, creativity, and individuality have these experiments playing on the edge of ethical acceptance. More importantly, adequate psychological training for the people in power is required to interpret the emotional results, and to make adequate adjustments.

Analysis 28

Analysis System Emotional Intelligence Advertising 28

Harvard Business

AUGUST 2, 2018

They are “trained” to spot patterns using an existing set of data inputs and outputs. Machine learning tools excel when they can be trained to solve a problem using vast quantities of reliable data, and to give answers within clear parameters that people have defined for them. What is it good at? What should it never do?

Data 34

Data Software Tools Travel 34

Harvard Business

NOVEMBER 25, 2016

At The Data Incubator , we work with hundreds of companies looking to hire data scientists and data engineers or enroll their employees in our corporate training programs. We often field questions from our hiring and training clients about how to interact with their data experts.

Data 28

Data Analysis Advertising Enterprise 28