Johanna Rothman
MARCH 21, 2024
Instead, we can invite them to change, by showing the value with the pirate metrics. Back in 2011, I wrote this article: Agile Has Not Crossed the Chasm, A Contrarian View. That's because flow efficiency thinking is so contrary to general accounting practices. And use the flow metrics so you can see progress.
Harvard Business
OCTOBER 25, 2016
In 2011 Avaya had a major likability problem, and the according market performance you would expect. Avaya’s 2011 Net Promoter Score (NPS) was in the 20s (on a scale of -100 to +100), suggesting that it would have a hard time keeping the customers it had, let alone grow on word of mouth.
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Harvard Business
OCTOBER 21, 2016
Flooding in 2011 in Thailand, harmed 160 companies in the textile industry and halted nearly a quarter of the country’s garment production, increasing global prices by 28%. Since 1994, Dow has invested nearly $2 billion in improving resource efficiency and has saved $9.8 Attracting and Engaging Employees.
Harvard Business
NOVEMBER 23, 2016
In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. They’ve lived through tumultuous times before and the status quo has always returned.
Organizational Talent Consulting
AUGUST 7, 2023
For example, a hierarchical corporate culture type is proven to decrease an organization's ability to innovate (Cameron & Quinn, 2011). Company cultures centered on efficiency thinking have flooded the marketplace with low-cost, widely available products and resulted in tremendous waste and social issues (Brown, 2009).
Harvard Business
SEPTEMBER 20, 2017
As Darrell Rigby argued in a 2011 HBR article , every 50 years the retail industry goes through a major disruption. Cash registers were plentiful and easy to find, and success was measured with metrics like sales per square foot and average size of transaction. The rise of urban centers led to department stores.
Harvard Business
JUNE 26, 2017
“I think we have a shot at building the best office building in the world” were the words Steve Jobs used to describe Apple’s new headquarters in 2011. Mostly, the focus is on efficiency: cost and profitability per square foot, vacancy rates, maintenance overhead. Enduring Value Beyond Efficiency.
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