Johanna Rothman

MARCH 21, 2024

Instead, we can invite them to change, by showing the value with the pirate metrics. I'm not blaming the manifesto writers—no one invited a manager-type person to the meeting. Yes, do start with the pirate metrics (from Dave McClure's 2007 talk ) so you can focus on the value you can provide. Just look at the manifesto.

Agile 95

Agile Management Metrics Culture 95

Harvard Business

OCTOBER 16, 2017

From 2007 to 2012 the Army health care system grew rapidly — with little central coordination — to meet the surging care needs from the wars in Iraq and Afghanistan. At monthly review and analysis meetings, clinic chiefs and the Army service-line-management team discuss selected metrics and ways to improve performance.

System 28

System Data Meeting Report 28

Harvard Business

OCTOBER 10, 2017

In 2007 Harvard Business School professor Ethan S. Every step of the process was measured, and real-time metrics were easily accessible. Metrics emphasized speed. We asked the management team if we could eliminate the narrow metrics and bonuses, which rewarded only tactical performance, and focus more on the adaptive.

Metrics 33

Metrics Engineering Operations Sales 33

Harvard Business

MAY 23, 2018

We investigated this topic when we studied how Nokia executives dealt with the company’s severe strategic challenges between 2007 and 2013. Recall that Nokia dominated the mobile and smartphone markets in 2007-2008 when Apple launched the iPhone and Google the Android operating system.

Strategy 28

Strategy Strategy Strategy& Analysis 28

1 to 1

MAY 3, 2013

Meet the Editors. Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. Meet the Editors. Marketing Research Articles. CRM Best Practices. Customer Strategy Trends.

Media 37

Media Metrics Advertising Trends 37

Harvard Business

FEBRUARY 24, 2017

Great stories are credible, simple, consistent, and use both financial and nonfinancial metrics to link a long-term vision and firm values with a distinctive business strategy and focused operational priorities. ” Many CEOs in our interviews emphasized the importance of choosing the right metrics to support both/and decision making.

Metrics 29

Metrics Study Financial Operations 29

Harvard Business

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 43

Methodologies Culture Metrics Company 43