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3 Ways to Revolutionize Customer Service After the Pandemic

1 to 1

Leaders who can orchestrate digital tools into roadmaps and strategies can take the lead. In a support world that once operated mainly with voice, video technology can become a mainstay opportunity to deliver face-to-face moments that is incredibly important and will become an integral part of life in the future.

ROI 26
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From meeting-heavy to essential meetings only

Asamby Consulting

This is surely ringing alarm bells for CEOs, Business Managers, and Operations Managers. As remote operations experts, we scale and supercharge operations and provide tailored initiatives after we analyzed the status quo. An example of an observable behavior would be a person switching off the video (camera) in a remote meeting.

Meeting 52
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Accountability in your Workplace – More Important than Ever

Effective Managers

Although working conditions might change – for example, video conference meetings and phone calls might be necessary – it’s essential not to let business standards drop as a result. We need to learn new strategies for ensuring transparency and building trust through remote communication, to which an accountability culture is key.

Culture 52
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The Business Case for an Employee Communication App - SPONSOR CONTENT FROM STAFFBASE

Harvard Business

In the past, internal communications strategies that focused on efforts such as low-readership employee magazines or in-house intranet content often earned a reputation for draining resources without having much impact. Enabling Middle Management Communication Improves Work. Reduce Wasted Time and Boost Revenue Per Employee.

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Consultant Ninja: Dipping my toe in the health care debate.

Consultant Ninja

Structural Driver: The organizations in the health care system operate inefficient operational structures. I fail to see the logic that the government will be more efficient at building operational structures than the private sector. I am a strategy consultant at. Posted by Consultant Ninja. at 8:21 PM. Consultant Ninja.

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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Investment in AI is growing and is increasingly coming from organizations outside the tech space.

Survey 42
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How to Align Executive Development with Organizational Values

Consulting Matters

When I was an organizational development consultant for Disney, I worked with the Imagineers and Operators. The Operators viewed Imagineers as people who had their heads in the sky, and Imagineers viewed Operators as so focused on day to day that they couldn't see the big picture. Book a free strategy call with Jen!