Meeting Process Improvement Sales Training 
Rick Conlow
MAY 31, 2023
Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.
Rick Conlow
JUNE 15, 2022
When consulting with clients we always find ways to do individual and team recognition at meetings. For example, use meetings, one on ones, virtual sessions, phone conferences, company portal, email, Zoom, and texts. For example, meet one on one with each employee monthly. Improved customer service, sales, and quality.
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Rick Conlow
FEBRUARY 15, 2023
The team leader did little upfront analysis or training. A few people were hurt, team cooperation suffered and so did sales. If I hear rumors, I name it at the next team meeting, and address it. Early in my career, I had a process improvement project that included service managers from various locations.
Progressus
NOVEMBER 10, 2023
The Power of Unity Firms need real-time insights into the entire business – finance, project accounting, sales, everything – otherwise multiple versions of the truth will start showing up in budgets, estimates, and forecasts. Are project operations, sales, customer service, etc. Do you provide hands-on skills training?
Rick Conlow
AUGUST 21, 2023
For example, one of our clients wanted to increase sales results with existing customers. Through planning meetings, training, and coaching we ramped up the initiative. Management set a fifteen percent goal for improvement. You can learn and train yourself through individual initiative.
Tom Spencer
MARCH 21, 2020
Successful startups grow by building a product or service that meets the needs of customers. The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. A good example would be a sales person providing inaccurate information to the customer just to make that sale.
Tom Spencer
MARCH 21, 2020
Successful startups grow by building a product or service that meets the needs of customers. The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. A good example would be a sales person providing inaccurate information to the customer just to make that sale.
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