LSA Global
DECEMBER 10, 2021
And yet far too many businesses invest in corporate training without meaningful or agreed-upon success metrics. The closer the case studies, simulations, exercises, and role plays are to the learner’s actual work environment and challenges, the more learners will improve their confidence and competence on the job.
Harvard Business
FEBRUARY 22, 2017
Practitioners and pundits alike have long debated which metric is best for assessing the performance of a service organization. It’s not surprising that the metric figures prominently on a service rep’s scorecard. Why is average handle time such a bad metric for service? Related Video. AHT is a culture killer.
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CaseInterview.com
MARCH 16, 2020
Fatality Rate % x # of Patients = Total # of Deaths Example 1: If 10% of people die x 100 patients = 10 deaths Example 2: If 1% of people die x 1 billion patients = 10 million deaths The key metric that is overlooked by a lot of people is how many patients there will be as the virus progresses. It’s known as R0 (pronounced R-nought).
Consulting Matters
DECEMBER 30, 2020
In this video, Jen and I walk you through the ANTI-planning and business development best practices we gained through trying to merge our companies while adapting to the global pandemic which resulted in our most profitable and happy year ever. Jen has been a huge help for me in learning how to make exercise a part of my daily routine.
Consulting Matters
DECEMBER 30, 2020
In this video, Jen and I walk you through the ANTI-planning and business development best practices we gained through trying to merge our companies while adapting to the global pandemic which resulted in our most profitable and happy year ever. Jen has been a huge help for me in learning how to make exercise a part of my daily routine.
Consulting Matters
DECEMBER 16, 2022
It includes: HR practices such as training, staffing and communication, performance metrics and rewards, and performance management and coaching. I typically am not a fan of values exercises with executives because what they come up with is often what they think makes them sound better but doesn't reflect their true values.
Harvard Business
MARCH 7, 2017
Related Video. See More Videos > See More Videos > Surely B2B purchasing hasn’t become that bad. Try this simple exercise: Think about the last major purchase for which you sat on the buying committee. The 8 Types of Salespeople. Only three are effective.
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