Consulting and Organizational Management

APRIL 11, 2010

In my experience, they often conclude their clients have problems primarily with, for example, interpersonal conflicts, emotional intelligence and authenticity. Many of them have extensive experience in management. How to Manage Resistance in Consulting — Part 1 of 3: What is Resistance? Career Management.

Consulting 40

Consulting Emotional Intelligence Management Organizational Development 40

Harvard Business

DECEMBER 13, 2017

Because I teach a course on Product Management at Harvard Business School, I am routinely asked “what is the role of a Product Manager?” ” The role of a Product Manager (PM) is often referred to as the “CEO of the Product.” Defining and tracking success metrics. Emotional Intelligence (EQ).

Productivity 28

Productivity Management Engineering Case Interview 28

Harvard Business

DECEMBER 29, 2016

But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? Take Wells Fargo as an example: Managers were rewarded for the number of accounts they opened and managed. Emotional intelligence can help you here.

Ethics 34

Ethics Company Emotional Intelligence Study 34

Harvard Business

NOVEMBER 7, 2018

The challenge, she said, was that these managers were highly proficient in their own disciplines such as finance, marketing, research, clinical care, and insurance reimbursement — and had demonstrated that they could manage people in these areas — but she needed them to be “bigger” leaders.

Leadership 42

Leadership Handbook Healthcare Emotional Intelligence 42

Management Consulted

NOVEMBER 2, 2015

” Explaining the tag line in a company statement, KPMG marketing officer Tim Pearson said, “The emphasis on clarity – not simply knowledge management or insight – in our brand advertising campaign strongly differentiates KPMG in the increasingly crowded business advisory arena and articulates KPMG’s business strategy.”

Interviews 100

Interviews Culture Consulting Case Interview 100

Harvard Business

OCTOBER 17, 2018

Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. Medicine involves leadership. Insight Center. The Future of Health Care.

Training 38

Training Training Leadership Healthcare 38

Harvard Business

OCTOBER 17, 2017

The cognitive and emotional demands on managers have rarely been more complicated or intense. One recent global research survey of employee assistance programs found that, combined, employee anxiety, stress, and depression accounted for over 80% of all emotional health cases in 2014, compared with 55% in 2012. Distracted?

Enterprise 30

Enterprise Data Ethics Emotional Intelligence 30

Harvard Business

JANUARY 22, 2018

Meta-analytic studies reviewing 50 years of research suggest that personality traits such as curiosity, extraversion, and emotional stability are twice as important as IQ — the benchmark metric for reasoning capability — when it comes to predicting leadership effectiveness. Insight Center. The Risks and Rewards of AI.

Leadership 28

Leadership Agile Emotional Intelligence Benchmarking 28

Harvard Business

JANUARY 20, 2017

The teams exposed to rudeness displayed lower capabilities in all diagnostic and procedural performance metrics, markedly diminishing the infant’s chances of survival. Researchers filmed these simulations and had objective judges evaluate them. Organizations of all kinds can benefit from talking about civility with employees.

Training 28

Training Training Study Film 28