Harvard Business

OCTOBER 27, 2017

How can companies use machine learning to efficiently understand the needs and wants of their customers, without sacrificing the insights that come from employees’ intuition and empathy? Chief among them are the biases implicit in the training sets themselves, which can lead to wrong, ineffectual, or even unethical conclusions.

Emotional Intelligence 41

Emotional Intelligence Efficiency Examples Tools 41

Harvard Business

OCTOBER 6, 2016

To help them in their new roles, companies spend almost $14 billion a year on courses, books, videos, coaches, tests, and executive education programs — and such spending rose 10% last year. The leadership training industry often sells us “stuff” that we don’t need to buy. How talent management is changing.

Leadership 43

Leadership Deloitte Culture Pharmaceuticals 43

Harvard Business

DECEMBER 4, 2018

Surveys show that companies that optimize internal communication improve efficiency, compliance, and customer satisfaction, and have reduced risk and turnover. Gallup’s most recent State of the American Workplace survey revealed that only 33% of US employees said that they were committed to their work.

Operations 28

Operations Research ROI Survey 28

Harvard Business

JUNE 5, 2018

People who were co-located bristled at the idea of having to go through the extra steps of running an efficient distributed meeting when only one or two people were not in the room with them. Dialing phones all day is emotionally exhausting work that also requires a lot of real-time training and adjustments.

Talent 30

Talent Meeting Survey Culture 30

Harvard Business

JANUARY 27, 2017

In the early 1990s Blockbuster commissioned a study on the future of video-on-demand technologies and how they would impact traditional video rentals. The report concluded that expanded cable offerings and broadband internet would begin to impact video rentals around 2000, and would grow rapidly thereafter.

Retail 28

Retail Video Study Company 28

Harvard Business

DECEMBER 9, 2016

Our virtual care strategy began with video-based visits for outpatients with chronic diseases. We outfitted exam rooms and provider offices with cameras and trained the providers how to use a secure video platform to connect with patients remotely, while designing practice workflows to effectively move patients through the program.

Healthcare 28

Healthcare Video Efficiency Consulting 28

Rick Conlow

MAY 22, 2023

Decreased productivity and efficiency: Inefficient communication can result in delays, duplicated work, and missed deadlines. When information is poorly conveyed or shared, it can hinder collaboration, decision-making, and overall workflow efficiency. Provide regular feedback: Feedback is essential for growth and improvement.

Leadership 108

Leadership Training Training Construction 108

Harvard Business

OCTOBER 17, 2017

To be successful and cost-effective in holistically addressing children’s total wellness will require a large team of non-medical personnel with diverse training and skills to work with children and their parents. Children and families need to be able to access their care team promptly. pediatric primary care remain.

Metrics 35

Metrics Efficiency System Development 35

Harvard Business

OCTOBER 11, 2016

Our research at the Agile Talent Collaborative reinforces findings from Accenture and other consulting and research firms: the use of freelancers — or agile talents as we call them — is growing, and for reasons that go well beyond cost efficiency. For example, Qualcomm includes its agile talent when the team is in training.

Agile 28

Agile Development Talent Deloitte 28