1 to 1

AUGUST 30, 2021

The sales world is forever altered, thanks to pandemic-fueled digital transformation across entire enterprises. In the B2B space, where relationships reign supreme, sales organizations found effective and efficient ways to conduct business with a digital-first approach that’s efficient, effective, and won’t go away any time soon.

B2B 29

B2B Sales ROI B2C 29

1 to 1

FEBRUARY 13, 2024

Twelve months of toe-dipping and healthy scrutiny provided the launchpad to make some real moves with AI in the contact center, according to two customer experience experts on a recent webinar. Instead of expecting AI to deliver unrealistic efficiency savings overnight, look instead for revenue-generation opportunities, he said.

Construction 26

Construction Trends Sales Healthcare 26

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SEPTEMBER 24, 2020

This applies to sales as well as customer service. Inside sales associates are turning to new ways to meet and beat sales targets. One important digital sales tool is speech analytics. The panelists highlighted how speech analytics can empower inside sales associates. Identify top and bottom performers.

Sales 26

Sales Tools Analysis Data 26

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MAY 4, 2020

However, it has not changed the need for sales teams to produce results. On a recent webinar, “How to readjust and future-proof your sales,” sales growth experts from TTEC addressed prevalent questions about selling in today’s new reality and shared proven tactics, tips, and strategies. This is especially true today.

Sales 26

Sales How To Resources Meeting 26

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JUNE 8, 2020

Thankfully, customer experience futurist Blake Morgan brings more clarity in her latest webinar, Accelerating Digital Transformation to Enable Effortless Experiences. In this webinar hosted by TTEC, she identifies what approaches companies need to consider to deliver a more manageable, faster, and human digital experience.

Strategy 29

Strategy Strategy Strategy& Data 29

Women in Consulting

OCTOBER 26, 2015

A sales trainer told me that he thought women were better salespeople because they engage with the prospect. Granted, the trainer’s focus was strictly sales, but all consultants and independent professionals need to be salespeople.). The woman ran her department well; it was organized, efficient and effective. A side note.

Interviews 48

Interviews Case Interview Consulting Bain 48

Consulting Success

FEBRUARY 8, 2018

Self-described “recovering consultant” Blair Enns is the CEO of Win Without Pitching, a sales training organization for creative professionals in the design, advertising, and public relations fields. It’s a sales training organization to creative professionals. It’s only available for sale on my website, WinWithoutPitching.com.

Consulting 114

Consulting Productivity Advertising Training 114