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How to Be an Effective Player-Coach at Work

LSA Global

The origin of the term player-coach refers to a member of a sports team who simultaneously holds both playing and coaching duties. Although the practice is mostly extinct in sports, many companies today expect their managers – especially their first-level managers – to be an effective player-coach at work. Talent – Build Skills.

How To 45
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How to Support Employees’ Learning Goals While Getting Day-to-Day Stuff Done

Harvard Business

But I’ve learned key lessons to help managers turn lofty goals — such as making learning and development a central pillar of the workday — into real actions that mitigate damage to, and even help strengthen, the bottom line. Get top-level guidance and metrics. Here’s how. There will always be some tension.

How To 28
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People Favor Naturals Over Strivers — Even Though They Say Otherwise

Harvard Business

One musician was described as having inborn ability (the “natural”), whereas the other musician was described as having worked hard to develop her ability (the “striver”). Although people stated that training was more important than talent, their ratings showed that they preferred the natural over the striver.

Talent 33
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How to Build a Better Sales Playbook

LSA Global

Like a playbook in sports that plans for the most frequent and most important in-game situations, a sales playbook is a unique collection of sales scenarios, strategies, plans, tactics, and tools to help a sales team consistently win when the stakes are high. Sales Talent. What Is a Sales Playbook? Sales Culture.

Sales 28
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There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business

Every step of the process was measured, and real-time metrics were easily accessible. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. Metrics emphasized speed. We rebuilt performance metrics to track impact, not to apply pressure.

Metrics 44
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Is Your Company Actually Set Up to Support Your Strategy?

Harvard Business

That means choosing the right dashboards, defining which metrics matter most and mapping out how long-range planning, resource allocation, and budgeting will work. And since people ultimately make all the difference, your operating model should define how you manage the assignments and career paths for your difference-making talent.

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How to Make a Great First Impression

Harvard Business

If, for instance, colleagues say you are a great people manager, seek out metrics to support that idea. Look for clues about things like a devotion for a certain sports team, a love for a region of the world, or an admiration for a particular historical figure. “The camaraderie develops naturally.” ” Follow up.

How To 28