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The Roadmap to the Secret Sauce of Employee Engagement

Rick Conlow

This costs companies billions of dollars in lost sales, and profits. In addition, it degrades the customer experience, sales and profits. This means better customer service, sales, productivity, and profits. See this complimentary white paper: 5 Cultural Habits of Customer Driven Companies.

Video 96
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How Are You Spending Your Social-Distancing “Vacation”?

Prudent Pedal

Write 2 new white papers-I have five white papers swirling around in my mind. Firms talk about culture. Optimize inbound conversion rates on marketing channels-While CRO is a never-ending exercise, this hiatus allows time to experiment more with updated content, the mix, and its messaging. Firms talk about brand.

Journal 72
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To Grow Your Business Abroad, Partner with Local Influencers

Harvard Business

million RMB (nearly $500,000) in sales of a limited-edition handbag in just six minutes. After building relationships with targeted WeChat influencers, the company’s marketing team developed an affiliate sales model through which the influencers promoted their product licenses, and then both sides split the generated sales.

B2B 35
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How to Make Agile Work for the C-Suite

Harvard Business

In many functional areas, such as plant maintenance, purchasing, sales calls, or accounting, more traditional structures and processes likely will deliver lower cost, more repeatable outcomes and more scalable organizations. Amazon makes extensive use of well-researched white papers to help focus the management team on critical decisions.

Agile 28
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What If You Could Learn Design from Apple?

Harvard Business

Zappos Insights was created to “share the Zappos Culture with the world” and help companies strengthen their own culture and core values. The Insights team offers tours of Zappos Headquarters, Q&A sessions with Zappos leaders, content subscriptions, and a “full culture immersion” through live events.

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Why GE’s Jeff Immelt Lost His Job: Disruption and Activist Investors

Harvard Business

Over a period of years, every GE senior manager would learn the lean startup methodology, and GE would be the showcase for how modern companies use entrepreneurial management to transform culture and drive long-term growth. Or they may even put the entire company up for sale. Innovation at GE was on a roll. Then it wasn’t.

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Putting the 'Customer' in 'Service Optimization' - Think customers.

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Sales Effectiveness. Webinars & White Papers. White Papers. Sales Effectiveness. Sales & Marketing Effectiveness. Webinars & White Papers. White Papers. Sales Effectiveness. Customer Service. Customer Strategy. Data Analytics. Emerging Trends. Employee Engagement.

Media 37