Remove Culture Remove Metrics Remove Sales Remove White Paper
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How to Make Agile Work for the C-Suite

Harvard Business

In many functional areas, such as plant maintenance, purchasing, sales calls, or accounting, more traditional structures and processes likely will deliver lower cost, more repeatable outcomes and more scalable organizations. Amazon makes extensive use of well-researched white papers to help focus the management team on critical decisions.

Agile 28
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Putting the 'Customer' in 'Service Optimization' - Think customers.

1 to 1

Sales Effectiveness. Webinars & White Papers. White Papers. Sales Effectiveness. Sales & Marketing Effectiveness. Webinars & White Papers. White Papers. Customer Service. Customer Strategy. Data Analytics. Emerging Trends. Employee Engagement. Executive Profiles.

Media 37
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Great Digital Companies Build Great Recommendation Engines

Harvard Business

In my experience, legacy managements too frequently misunderstand recommenders’ role in driving innovation and cultural change. They treat recommendation engines more as e-commerce sales and marketing gimmicks — another feature to add to the site — than as crucial investments in virtuous cycle platforms.