Tom Spencer

OCTOBER 13, 2023

In this article, we will explore the importance of profitability ratios and valuation metrics that are crucial when analyzing banks. There are seven key profitability ratios and two valuation metrics that it is important to understand. It is not a useful metric for comparing different business lines.

Metrics 88

Metrics Banking Balance Sheet Efficiency 88

Harvard Business

FEBRUARY 14, 2017

These metrics are useful but miss the big picture, in part because they mistake a program’s cost for its value. We developed a new metric — cost per employed day (CPED) over the first six months — that we believe better defines how well employment programs work. Many measure cost per student. Think about it.

Metrics 36

Metrics Training Training Data 36

LSA Global

APRIL 4, 2022

Customer Experience Transformation Transforming your customer’s experience is far more comprehensive an effort than just musing about customer behavior or surveying a slice of your market. Because your customer experience is an extension of your vision and your brand promise, you need to agree upon where you are headed and why.

Metrics 36

Metrics Comparison System Agile 36

BCG

JANUARY 5, 2017

One-time market leaders and corporate giants fall rapidly from grace, having failed to modernize or having lost out to nimble competitors. In a broad cross-industry comparison, change management remains near the bottom of the performance table. Indeed, by most metrics, it has failed. It has not lived up to its promise.

Change Management 85

Change Management Management Comparison Industry 85

Tom Spencer

JULY 16, 2015

It can help to assess the business situation in the context of entering a new market, M&A, product development, and starting a new business. How big is the market? How fast is the market growing? What is the concentration of customers in the market relative to the concentration of firms? What is its market share?

Case Interview 60

Case Interview Industry Productivity Interviews 60

Harvard Business

MAY 8, 2018

Inside candidates, often groomed by their predecessors, bring firm-, market-, and industry-specific knowledge that outsiders might take years to acquire. The result of frontier analysis is an index for each firm describing its efficiency at transforming inputs into outputs relative to the best performers operating at comparable scale.

Study 28

Study Productivity Efficiency Analysis 28

Harvard Business

MAY 31, 2017

Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. The financial health of the organization was the most important metric for management and governance to follow.

Comparison 41

Comparison Financial Report Data 41