article thumbnail

Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. At the heart of the benchmarking are core operational metrics.

article thumbnail

Bank Valuation: Understanding Key Ratios and Metrics

Tom Spencer

Profitability ratios Net interest margin (NIM) Efficiency ratio Return on assets (ROA) Fee income to total income Return on equity (ROE) Dividend payout ratio Total shareholder return (TSR) 1.1 All else being equal, a higher ROA is better as it indicates stronger profitability and more efficient asset utilization.

Metrics 88
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Bank Profitability: Decoding the Income Statement

Tom Spencer

Bank’s Income Statement It’s important to note that banks have diverse product offerings and client types, and the reporting of business lines such as retail banking, wholesale banking, and wealth management can vary between different banks. The interest rate set by the central bank serves as a benchmark or reference rate for banks.

Banking 88
article thumbnail

Banking on Digital Simplicity

BCG

Despite a tentative financial recovery, the retail-banking industry faces unrelenting, disruptive challenges. That is, they must develop digital and data capabilities that radically simplify their businesses while dramatically improving the customer experience through greater efficiency, quality, and speed.

Banking 40
article thumbnail

What the Companies on the Right Side of the Digital Business Divide Have in Common

Harvard Business

billion, including most major firms in the manufacturing, consumer packaged goods, financial services, and retail industries. Within the core business, digital technologies are fundamentally changing the way Honeywell creates and captures value for its industrial customers through new efficiencies and services that unlock new value.

Company 28
article thumbnail

5 Questions That Will Help You Stay Ahead of Your Disruptors

Harvard Business

They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation. Commitment to efficient value creation invariably inspires more thoughtful investment in the quality — not quantity — of staff.

article thumbnail

A Tool to Map Your Next Digital Initiative

Harvard Business

Consider an IT investment that one European retailer was pondering. In the apparel industry, the benchmark for inventory accuracy is somewhere between 60% and 70%. To address this problem, this retailer planned to tag products at the item level. However, the implications of inaccuracy are significant.

Tools 28