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The Automotive Industry Then and Now: A Case for Aligned Incentives

Kates Kesler

presidential election is over, historians will be evaluating the role that the automotive industry played in its outcome for years. No doubt he would have had some provocative thoughts on these latest developments, as much of his work focused on the automotive industry. One example cited takes us back to automotive industry history.

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Don’t Be Tyrannized by Old Metrics

Harvard Business

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation.

Metrics 28
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BTS Group Interviews and Culture

Management Consulted

A strategy execution and implementation firm based in Sweden, today the firm counts 59 of the U.S. However, the firm operates in five main practice areas: Assessments, Business Acumen, Leadership Development, Sales Training, and Strategy Execution. Aerospace and Automotive. BTS GROUP INTERVIEWS AND CULTURE. BTS GROUP KEY STATS.

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Scaling Customer Service as Your Startup Grows

Harvard Business

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

Metrics 46
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What the Companies on the Right Side of the Digital Business Divide Have in Common

Harvard Business

Leading organizations are more likely to have a comprehensive data acquisition strategy and differentiate themselves from competitors based on their data platform. Automotive telematics can capture metrics such as the frequency and length of trips and unsafe driving behaviors like hard braking and rapid acceleration.

Company 28
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Top Consulting Firms

CaseInterview.com

While it sometimes seems that everyone wants to get into the top 3 strategy consulting firms McKinsey, Boston Consulting Group (BCG), and Bain & Company (Bain), also known as MBB , it's worth noting that there are several other top consulting firms that can give a career a real boost. PricewaterhouseCoopers (Strategy&).

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You Don’t Have to Be a Software Company to Think Like One

Harvard Business

You’re competing against platforms like Uber in transportation, Google in automotive, Airbnb in hospitality, LinkedIn in recruiting, Netflix in television, and the list goes on. Thinking like a software company starts with basic strategy questions: What do you do uniquely well and what do you know how to do that your competitors do not?