Harvard Business

NOVEMBER 22, 2017

An “operating model” — how a company organizes and manages its resources to achieve its strategic ambitions — is the bridge between strategy and execution. That means choosing the right dashboards, defining which metrics matter most and mapping out how long-range planning, resource allocation, and budgeting will work.

Strategy 28

Strategy Strategy Strategy& Company 28

Harvard Business

DECEMBER 7, 2017

All investment practices will consider environmental, social, and governance (ESG) metrics because some of those metrics are financially material, meaning decision-useful pieces of information. In both cases, social and environmental metrics matter for the business’s financial success.

Chemicals 28

Chemicals Industry Metrics Financial 28

Harvard Business

JUNE 7, 2016

Some retailers and manufacturers—in the apparel, footwear, and electronics industries—have launched programs to make their customers interested in preserving their products and preventing things that still have value from going to the landfill. Enormous opportunities also lie with e-waste.

Company 28

Company Apparel Retail Metrics 28

Kates Kesler

DECEMBER 16, 2013

In foods, beverages, health, beauty, and apparel local variations really do matter. An over-reliance on inflexible organizational models when establishing centralized brand, product, or category management teams can be downright destructive, exacerbating global/local conflicts. The team manages a shared agenda.

Agile 50

Agile Analysis Apparel Resources 50

Harvard Business

AUGUST 29, 2016

Companies deploying emotional-connection-based strategies and metrics to design, prioritize, and measure the customer experience find that increasing customers’ emotional connection drives significant improvements in financial outcomes.

Retail 43

Retail Apparel Financial ROI 43

Harvard Business

FEBRUARY 13, 2017

” Discovery-driven planning has since become a staple in business schools’ entrepreneurship curricula and a go-to technique for those who manage innovation. In short, too many firms used conventional planning to manage their new ventures. Since then, they have taught the concepts to thousands of students and managers.

Benchmarking 29

Benchmarking Methodologies Apparel Company 29

Harvard Business

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.

Energy 28

Energy Airlines Culture Retail 28