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Our thought leadership predictions for 2021

The Source

The events of 2020 have undoubtedly shaken things up in the world of consulting firm content production. From our unique position looking across the whole thought leadership landscape, we believe there are some key trends that will help to shape 2021. Here are our top three: A more agile mindset.

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2021 hindsight: What the market got wrong about CX this year

1 to 1

A year ago, still in the throes of the pandemic, many turned hopeful eyes to 2021 expecting the world—and the customer experience landscape—to largely return to “normal.” 2021 prediction: Employees will be eager to return to the workplace. 2021 prediction: The economy will bounce back post-pandemic, just as quickly as it declined.

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Retail in the United States: Online Vs Offline

Business Consulting Agency

In 2021, US e-commerce sales surged to $933.3 of total retail sales in 2021, reflecting a steady uptrend in consumer preference for digital transactions. Coresight Research reported over 9,800 store closures in 2021, a sharp rise from previous years.

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The Central versus Decentral Dilemma: How the HR Practitioner can Facilitate a “Center-Led” Solution

Kates Kesler

Agility” is the management word of the decade for sure. But to move with agility in a complex organization requires leaders to be confident that important decisions are being made at the right level and location across the enterprise. Production performance. What is “center-led”. The “center-led” concept provides that logic.

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What is the Professional Services Industry All About?

Progressus

And —rather than selling physical products, they deal in less tangible resources like time, insights, and expertise – billed either by hour or by project. For the professional services industry, KaaS unlocks a new revenue stream and allows them to “productize” and package expertise in a SaaS-like subscription model.

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From meeting-heavy to essential meetings only

Asamby Consulting

Reform your team’s meeting habits to boost productivity and business impact as a CEO (a post-pandemic approach). Too many meetings will slowly weaken productivity by splintering everyone's work into small chunks and reducing their time for deep work. And with less productivity comes less impact and/or innovation.

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Digitalization of Aerospace Engineering: Main Difficulties and Ways to Overcome Them

Epicflow

In today’s changing and uncertain world, aerospace engineering companies are seeking the ways to design and develop new products faster and with less cost. As a result, it increases productivity, minimizes risks, improves product quality, and reduces production time. . Digital thread. Internet of Things .