Remove 2017 Remove Development Remove Metrics Remove Operations
article thumbnail

How a U.S. Health Care System Uses 15-Minute Huddles to Keep 23 Hospitals Aligned

Harvard Business

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

System 38
article thumbnail

Purchasing Managers Have a Lead Role to Play in Cyber Defense

Harvard Business

firms in 2017 were launched through the IT systems of suppliers or other third parties such as contractors, up from less than one-quarter of attacks in 2010. Traditionally, procurement professionals’ key performance metrics have revolved around cost reductions, quality, and assurance of continued supply. They should be.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

When It Pays to Collaborate with Competitors at Work

Harvard Business

For instance, Doug shared some new concepts for transforming an insurmountable checklist of requirements into manageable benchmarks and priorities, which he had developed after conducting a comprehensive review of his company’s operations. He also shared supply discipline systems that reduced common inefficiencies.

article thumbnail

Fostering Employee Innovation at a 150-Year-Old Company

Harvard Business

Inspired by John Kotter’s dual-operating structure model, we asked all of these employees to maintain their “day jobs” within the established hierarchy, while also using 5-10% of their time to work on fast-cycle, informal innovation projects across silos. More than 600 were selected. Extending the network.

Company 40
article thumbnail

7 Ways to Improve Operations Without Sacrificing Worker Safety

Harvard Business

During my years at OSHA, where I served as the Assistant Secretary of Labor from 2009 through the beginning of 2017, I received several reports of safety system failures at DuPont facilities. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked.

article thumbnail

How to Set More-Realistic Growth Targets

Harvard Business

Spreadsheets were developed, resources were marshaled, budgets were approved, and the work began. Note that the table implicitly projects limited investment and a slow start to the new growth initiatives, with no new revenues in 2017, modest new revenues in 2018, and significant new revenues really only beginning in 2020 and 2021.

How To 28
article thumbnail

What Creativity in Marketing Looks Like Today

Harvard Business

Customers today are not just consumers; they are also creators, developing content and ideas — and encountering challenges — right along with you. The metrics also changed. Today, creative marketers need to operate more like entrepreneurs, continuously adjusting to sustain “ product/market fit.”