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4 Autopsies of Big Change Management Failures

LSA Global

Borders began as a standard bricks-and-mortar bookstore in Michigan in 1971 and grew to employ almost 20,000 workers before it ceased operations in 2011. They were not agile enough. Here are a few examples from decades of change management consulting projects of now-defunct organizations that, in order to avoid disaster did not.

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Digital Transformation Is Racing Ahead and No Industry Is Immune - SPONSOR CONTENT FROM DXC TECHNOLOGY

Harvard Business

In 2011, the average tenure dropped to 18 years. Zurich Insurance Group Takes Its IT Infrastructure to the Agile Cloud. Digital transformation forces wholesale change to the foundations of an enterprise — from its operating model to its infrastructure, what it sells, and to whom and how. How to Become a Digital Enterprise.

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Oil’s Boom-and-Bust Cycle May Be Over. Here’s Why

Harvard Business

The constantly fluctuating number of barrels of crude available from nimble shale operations is a primary driver, but so are the long-term impact of increased fuel efficiency and the fits and starts of the global transition away from fossil fuels on world demand. .—while oil production, up from a mere 10% just seven years ago in 2011.

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Make Civility the Norm on Your Team

Harvard Business

In 2011 half said they were treated badly at least once a week — up from a quarter in 1998. Microsoft’s popular Precision Questioning class teaches participants to question their own ideas, develop approaches to healthy, constructive criticism, and act with emotional agility even in tense situations. Joel Garfinkle.

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The Attributes of an Effective Global Leader

Harvard Business

For example, American Express created its Accelerated Leadership Development program, in 2011. Sodexo created its Global Agility program, which includes a series of initiatives and training modules that are designed to promote cross-cultural competence and connect business units and leaders in its 32,700 sites worldwide.

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Organizational Fitness for Growth: Five Insights for CEOs

Kates Kesler

CEO Frans van Houten began an aggressive change process in 2011 to move power back to the regional business units. PepsiCo is a $65B food and beverage giant, with a dozen global brands, operating in 190 countries. Eight product divisions, with very high degrees of autonomy, were the center of its operating model for more than a decade.

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Why Startups Like Uber Stumble Over Problems They Could Have Avoided

Harvard Business

As a business term, “unicorn” was coined to describe a rarity: In 2011 there were just 28 early-stage companies, still privately owned, with investment valuations of $1 billion or more. Nurtured correctly, it can help a company achieve scale insurgency — a company with the benefits of both size and agility.

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