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5 retail strategies that are here to stay

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At the 2020 National Retail Federation , on the eve of the pandemic, our writers noted that the future of retail was about removing barriers. Among so much change this much remains true, but how do we make retail experiences as easy and enjoyable as possible in our post-COVID world? Retailers need to remain nimble.

Retail 26
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eCommerce Success: Consultants Supercharge Results

Business Consulting Agency

Business consultants offer expertise in crafting compelling ad campaigns that maximize ROI. By optimizing product pages, checkout processes, and calls to action, they boost conversion rates. E-commerce business consultants analyze cost structures, pricing strategies, and operational efficiencies to improve the bottom line.

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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

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It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. This results in faster resolutions for customers, better overall experiences, and increased productivity. Brands can achieve triple digit ROI from RPA and other CX automation tools.

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You Can’t Secure 100% of Your Data 100% of the Time

Harvard Business

And that’s not just social media accounts; it’s bank accounts, retailer gift card accounts with cash and credit cards attached, airline loyalty accounts with years of accumulated frequent flyer points, and other accounts with real value. This statistic is alarming, but in fact it significantly understates the scope of the threat.

Data 29
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6 Digital Strategies, and Why Some Work Better than Others

Harvard Business

The top-performing decile of companies achieves revenue growth that is eight percentage points higher than the industry average and a digital ROI that is 10 times that of the bottom decile companies. Successful digital transformations are significantly less focused on cost efficiency and more focused on new products or new customers.

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The Questions Executives Should Ask About 3D Printing

Harvard Business

Inherently, digital printing’s “additive” manufacturing process promises to be less costly than more conventional “subtractive” manufacturing techniques — think about printing something layer by layer instead of milling a block of material into a final product. trillion in inventories held by U.S.

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Is Execution Where Good Strategies Go to Die?

Harvard Business

Salespeople see the world as prospects and products, offers and opportunities. If you’re managing a new product launch, those metrics might be free trial sign-ups, preorders, or product reviews. In the beginning of a disruptive innovation, the thing to measure is not ROI.