Metrics Operations Productivity Sports 
Kates Kesler
JUNE 29, 2020
Metrics serve as a powerful motivator and unfortunately, are often perfectly designed to drive sub-optimal results. For a simple comparison, consider this sports team analogy. In team sports, measuring vital, non-point metrics and de-emphasizing individual metrics is not a new concept.
Martinka Consulting
FEBRUARY 5, 2020
By being larger you can reduce most or all of the following: Customers Employees Management abilities Product Owner. More customers over your expanded revenue base, more employees, deeper management, less product concentration, and most importantly, there’s more talent to take a load off the owner. Not too much explanation is needed.
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Harvard Business
OCTOBER 10, 2017
Every step of the process was measured, and real-time metrics were easily accessible. When Bernstein hid a set of production lines from managers’ view, the performance of employees on those lines increased by 10% to 15%. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects.
Harvard Business
NOVEMBER 22, 2017
For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. But exactly how do today’s companies create or update an operating model to match adaptations or wholesale changes in strategy?
Harvard Business
MAY 3, 2018
There was no need to make a telephone call to a distant operator; all the farmer needed to do was log in and order. Farmers, alone for hours on end in the fields driving their tractors, looked forward to calling the operator to place their orders. The transactional layer can be found in most products and services.
Harvard Business
AUGUST 1, 2017
Get top-level guidance and metrics. What metrics will be used to determine how well your unit is doing at embracing learning and development, and how will that in turn affect your review? Perhaps they’ve spotted an edge skill that could transform how your unit operates. I see this analogy in sports all the time.
Kates Kesler
JUNE 11, 2014
We recently completed a study for the CEO of a very well known, global sports-apparel brand company. Our sports-apparel CEO had the right idea in challenging his team to think about the organization and ask: are we fit for growth, given our strategies going forward? Learning from Big Companies.
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