Consulting Matters
APRIL 13, 2023
Brad is President and CEO of eHome Counseling Group, a company that is revolutionizing the behavioral healthcare industry by providing nationwide psychological counseling through metrics based virtual counseling services.
Harvard Business
MARCH 2, 2018
The healthcare industry has long relied on traditional, linear models of innovation – basic and applied research followed by development and commercialization. An alternative emerging at healthcare institutions worldwide is human-centered design and co-creation, a set of approaches that can accelerate and humanize healthcare innovation.
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1 to 1
MARCH 21, 2023
airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We Next month, Delta SkyMiles passengers will enjoy another free perk: in-flight access to Paramount+, the premium video streaming service. We define our business as an experience business. Who we are is about the experience.”
1 to 1
MAY 3, 2013
1to1 Videos & Podcasts. Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. 1to1 Videos & Podcasts. White Papers. 1to1 Case in Point. 1to1 Executive Dialogue.
Harvard Business
DECEMBER 9, 2016
Our virtual care strategy began with video-based visits for outpatients with chronic diseases. We outfitted exam rooms and provider offices with cameras and trained the providers how to use a secure video platform to connect with patients remotely, while designing practice workflows to effectively move patients through the program.
CaseInterview.com
FEBRUARY 7, 2019
It is known for its leadership in life sciences and healthcare. LEK benefits and perks include healthcare (with dental and vision) and a 401k. Clear metrics and regular performance reviews help staff understand how to reach their career goals more effectively. Established 1983, LEK was founded by three Bain partners.
Harvard Business
OCTOBER 5, 2018
CareMore teams also organize transportation for patients to medical appointments and offer same-day visits, extended hours, and online video consultations to create multiple, convenient access points for patients.
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