Sat.Feb 20, 2016 - Fri.Feb 26, 2016

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10 Practical Ways Consultants Can Delight Clients

David A Fields

We’ve all heard about client delight. Perhaps we’ve experienced it ourselves from time to time, and we’d like to think we deliver it to our clients. But do we? Consistently? Fortunately, with clients (and toddlers!) small gestures make a big difference. Delivering excellent results, which I assume you do already, creates satisfied clients, but not delighted ones.

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5 Expert Tactics to Master the Case Interview

Management Consulted

To the uninitiated, the case interview can be more than a little bit terrifying. The main point of the case interview is to provide you with an opportunity to show the interviewer the great job you’d do if they hired you today and set you straight to work. Here at Management Consulted, we have thousands of hours of experience in this area because we were established and run by MBB consultants, AND we do 1000s of case interviews a year.

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Heidi Grant Halvorson on The Most Productive Mindset

The Clever Consultant

All the self-help and productivity books in the world can’t help you get more accomplished if you don’t get your mind in a good place first. In the video above, Heidi Grant Halvorson (Columbia University) contrasts the difference between what she calls the “Be Good” and “Get Better” mindsets and what you can do to.

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The Great Reset?

Tom Spencer

This past week there has been fear circulating among founders and private investors who hold stock in certain early stage startups that have achieved sky-high valuations. Why the fear? The startups in question are privately held, meaning that the founders and early stage investors own shares in the companies, but shares have not yet been offered for sale to members of the public.

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PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

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What are the Attributes of a Good Crisis Manager?

Melissa Agnes

I often get asked “what makes a good crisis manager?” or “how do I know if I’d be good at this profession?” And while there are some specific skills and education required to be strong in this profession, being a crisis manager is unique in the sense that, unlike some other professions, it requires having a natural aptitude for the work that we do in this field.

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13 ways not to say no

Consultants' Consultant

Consultants Consultant: Here are 13 delicious ways NOT to say no (no matter how much you want to). No. It’s out of scope. No. My boss says it’s not a priority. No. It’s not important. No. It’s a stupid idea. No. I don’t have time. No. There’s no point. No. You’re not high enough up the food […]. The post 13 ways not to say no appeared first on Consultants' Consultant.

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Stop Ruining Our Workforce

Leadership Planning with Liz Weber CMC

This past week, I’ve had two colleagues share stories they’ve experienced directly or observed first-hand. Each tale provides insight into the decline in the quality of our workforce. Each involves a villain (i.e., actually the villains are really unwitting perpetrators, but they’re causing devastation), a direct victim, and an unintended victim. What’s Happening….

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How will the Internet of Things change our world?

freshminds

In a world of increasingly invasive technology, the digital consumer is beginning to truly feel the impact of machines becoming more sensitive to the activities of our daily lives. In 2016, systems are going to become ever more aware of their surroundings, interacting with more devices than ever before, collecting this data and adjusting themselves accordingly.

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How to Negotiate a Higher Starting Salary

Henry DeVries

Here is an alarming statistic for women: According to the U.S. Department of Labor, women still earn 77 cents for every dollar a man earns on average. So why do women earn less than men. “This a travesty that this has gone on for over a decade with really no change [.

How To 40
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Seven points (or more) of pressure for the technical professional

Consultants' Consultant

Consultants Consultant: Who do you have to say no to? Alex is a data analyst. Some days he feels like his job is to say no. Just today he had to say no to: the head of marketing strategy, who wanted him to create a campaign with ROI below standard his star team member, who wanted time […]. The post Seven points (or more) of pressure for the technical professional appeared first on Consultants' Consultant.

ROI 45
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Planning a Run vs. Planning Your Exit

Martinka Consulting

We were in Bozeman, MT for a few days last summer and it coincided with the 20-mile long Bridger Ridge Run. We found out this when hiking the College M, a trail from a small park to the “M,” a letter M about 100 feet long made out of white rocks, about 1,000 feet up a hill, and viewable for miles. As we started our hike the final runners were coming in, along with event staff sweeping the run.

Course 40
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Integration à la Carte

Strategy+Business

The U.K.'s efforts to redefine its relationship with the European Union highlight a growing trend of countries hedging on globalization.

Trends 44
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3 Key Ways to Start the Work Week

Gina Abudi

Get a better control of your work week ahead by considering these three ways to start the work week off in the right direction: Develop your “to do” list for the week A “to do” list enables you to plan your work week and ensure that the right work is getting done to meet goals. [.]. The post 3 Key Ways to Start the Work Week appeared first on Gina Abudi.

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Savings Consultants Are Needed in Today's Market More Than Ever

Savings Consultants are needed in today’s market more than ever. With an increase in expenses, businesses are looking for opportunities to save. Often unknown to businesses are savings in expense reduction, specialized tax savings, specialized savings including medical underpayments, health benefits cost reduction, zero cost processing, and more. Blue Coast Savings, with over 20 years in business, assists Savings Consultants in helping these companies move toward more profitable businesses.

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Saying yes and play

Consultants' Consultant

Consultants Consultant: It doesn’t take you where you think it’s going – watch this and get inspired. The post Saying yes and play appeared first on Consultants' Consultant.

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Small Dogs & Enabling Behavior

Martinka Consulting

We take our dogs for a walk almost every day. One thing figured out a long time ago is micro-to-small sized dogs get very aggressive when they see other dogs. So much so I’d guess 80% of the time their owners pull them off to the side, as they know what’s going to happen. Very considerate of them. However, it’s what happens next that’s the real issue.

Course 40
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OMG! This Online Marketing Campaign Rocks!

Strategy+Business

A study shows that employees with poor credit are no more or less productive than their colleagues with better standing.

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Influencing Others: A Key Leadership Skill

Gina Abudi

Our ability to influence others is an essential skill for leaders at any level. Influencing is not about strong arming people to do things your way, but rather influencing is “the action or process of producing effects on the actions, behavior, opinions and ideas of others.” (definition from dictionary.com.). Today’s flatter organizations that rely on [.].

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TOOLS and METHODOLOGIES for developing DECISION SUPPORT PACKAGES

This White Paper targets opportunities for Management to develop proficiency in the Decision Framing and Analyses element of input to Decision, & Risk Analyses for Major Project Funding Decisions.

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Best results: use story to share strategy

Consultants' Consultant

Consultants Consultant: The post Best results: use story to share strategy appeared first on Consultants' Consultant.

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Intuition

Seth Godin Blog

That's what people call successful decision making that happens without a narrative. Intuition isn't guessing. It's sophisticated pattern matching, honed over time. Don't dismiss intuition merely because it's difficult to understand. You can get better at it by practicing.

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Not Quite Ready for the (Fourth Industrial) Revolution

Strategy+Business

With few businesses prepared for Industry 4.0, it's time to hone your strategy for emerging technology.

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Take your Evaluation of Training beyond the Initial Survey

Gina Abudi

Learning and Development professionals commonly evaluate training sessions at their conclusion. This feedback survey provides information about the effectiveness of the training days as well as the facilitator for the session. As a follow up, however, consider asking participants their usage of the skills and knowledge they learned after they have had a chance to [.].

Survey 30
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Why You Need to Use Case Studies in Sales and Marketing (and How to Start Now)

Case studies are proof of successful client relations and a verifiable product or service. They persuade buyers by highlighting your customers' experiences with your company and its solution. In sales, case studies are crucial pieces of content that can be tailored to prospects' pain points and used throughout the buyer's journey. In marketing, case studies are versatile assets for generating business, providing reusable elements for ad and social media content, website material, and marketing c

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When Customer Service Isn't Responsive

1 to 1

A couple of weeks ago, my son was involved in a car accident. Most importantly, no one was hurt but the car suffered extensive damage. Because the accident was caused by a mechanical failure, I've been trying to get a response from the warranty company to determine whether they will cover any of the repair costs. I'm still waiting to hear back, which is pretty pathetic in an age when customers expect to receive prompt support.

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The realest thing in our lives

Seth Godin Blog

Are the stories we invent. We live with these stories, we remind ourselves of them, we perfect them. And, happily, if you don't like the story you're telling yourself, you can change it.

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Buzzwords We Can Believe In

Strategy+Business

Empathy and mindfulness are hot topics because they speak to glaring needs in today's workplace.

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Your Margin of Power

Strategy+Business

Mobile technology is transforming the way that doctors and other providers deliver care.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.