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5 Tips for Leading a Remote Workforce

Rick Conlow

Use a system like Zoom, WebEx, or Microsoft Teams to keep in touch. If so, see this complimentary Coaching for Results eBook. In addition, go here for our RealTime Learning & Training leadership and personal development website. Go here for Rick’s Superstar Leadership eBook. Do not rely on email or phone conferencing.

eBook 96
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5 key areas to Improve SAP knowledge

freshminds

SAP is known as one of the best Enterprise Resource Management (ERM) systems in the business. These modules are often placed together as SAP FICO because financial accounting often needs aspects of the controlling systems in order to deal with costing and profits. Made for a specific company but transferable to any SAP system.

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Contact center workforce 101: IVR vs. chatbots vs. agents

1 to 1

The same is true for a call that begins with an interactive voice response (IVR) system. An IVR is an automated phone system technology that allows incoming callers to access information via a selected prompt of prerecorded messages without having to speak to an associate. What is an IVR? The best fit. The best fit.

Tools 26
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84% of B2B Sales Start with a Referral — Not a Salesperson

Harvard Business

Marketing can train salespeople in social media systems, processes, and best practices. According to a survey, 75% of B2B salespeople indicated they were trained in the effective use of social media. Integrating systems and encouraging transparency will also go a long way.

B2B 53
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Doubling a $400,000 Revenue Model With Business Trainer Blair Enns: Podcast #22

Consulting Success

Self-described “recovering consultant” Blair Enns is the CEO of Win Without Pitching, a sales training organization for creative professionals in the design, advertising, and public relations fields. It’s a sales training organization to creative professionals. I was hired as an account manager, and I grew in those positions.

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Positioning Yourself As The Expert — How To Develop A Consulting Voice That Clients Will Listen To with Ron Carucci: Podcast #21

Consulting Success

I studied arts and it was my initial formal training. During some of the conversation afterwards, one of the young American military personnel, probably not much older than me, stood up in the conversation and he very emotionally, in a very heartrending way said, “I’m just so tired of being trained to hate.”

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The 5 Greatest Servant Leaders of All-Time

Rick Conlow

The greatest servant leaders of all-time illuminate famed management guru Peter Drucker’s disheartening quote. Few managers or politicians understand that. Mr. Gandhi was born and raised in the Hindu merchant caste system. If so, see this complimentary Coaching for Results eBook. This is even more true today.