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Storytelling in OD Communications

Harmonious Workplaces

This narrative approach to OD allows for the encapsulation of an organization’s culture, values, and vision in an engaging and relatable manner. Subsequently, such a culture more readily accepts change, displays resilience, and moves organizations forward. The NTL Handbook of Organization Development and Change. Random House.

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Fight Ageism, Fuel Growth with Inclusive Hiring & Retention

Harmonious Workplaces

Today’s workplace strives to employ DEI strategies to foster innovation, employee satisfaction, and a competitive edge. Strategies for Combating Ageism Promote Lifelong Learning and Development To address ageism, workplaces can foster an environment where leadership and employees embrace lifelong learning and professional development.

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Hay Group Interviews and Culture

Management Consulted

Reward strategies. Turning strategies into reality. Not many Hay Group employees go into pure strategy consulting right after working there. If you are looking at transitioning right into larger pure strategy firm directly from Hay Group, you may have difficulty doing this. HAY GROUP CULTURE. Capability assessment.

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How to Solve Your Talent Challenge (Creatively)

Organizational Talent Consulting

Driving creativity within an organization's culture is increasingly vital for leaders. For too long, organizations have approached talent management with ad-hoc talent strategies. What if you developed a verbund talent strategy? Thinkertoys: A handbook of business creativity. Creative thinking makes a big difference.

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3 Options to Develop New Managers

LSA Global

First, identify the critical three to five skills that matter most and will have the greatest impact within their specific role and your unique corporate culture. New Manager Handbook and Toolkit Does your organization have an easy to access handbook or toolkit for new managers ? If not, you might want to create one.

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How Our Workshop for Accountable Change Can Improve Your Organization’s Performance

Effective Managers

You have a strategy in place. That’s when you start thinking that it’s high time for a culture of accountability. This is the usual solution, but there’s always the same problem – the culture change rarely sticks! Changing the Culture with the Effective Managers Workshop. Consider the following situation.

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A scary CX trend: Employee compassion fatigue and burnout

1 to 1

And right now, 59% of customer service reps are at risk of burnout, including 28% who are at risk of severe burnout, according to Jeff Toister, author of the Service Culture Handbook. They have feelings—and can sometimes get overwhelmed by them. Expect that number to grow in tandem with more automation and AI.

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